Obecné informace

Applications Support Consultant (Javascript) | Consulting
Pracovní poměr
Plný pracovní úvazek
Enterprise, Technology & Performance
Oblast zájmu
Způsob práce
Hybridní model

Popis a požadavky

Who we are looking for
• Bachelor’s Degree in software technologies or related field
• 2+ years’ experience in software development and technical support
• Written and verbal fluency in the English language
• Analytical, debugging, problem-solving and root-cause analysis skills
• General knowledge about DataModels relationships
• Software application architecture (ex. web architecture)
• SOAP and REST services
• Deployment technologies
• Development knowledge: Javascript/JQuery, CSS, HTML and T-SQL
• Incident management platforms (ex. JIRA)
• RAD (rapid application development) platforms knowledge is a plus

Your future role
• Providing software application support (Level 2) under the supervision of the Senior Developer
• Solve technical issues and questions that our customers report to us (communicate directly with them using JIRA)
• Understand the requirements of our customers and conduct internal tests for finding the root cause of an issue
• Fixing the issue using: Javascript/JQuery, CSS, HTML and T-SQL
• Consulting with the software development team to improve application performance
• Managing code migration across environments to ensure continued and synchronized functionality
• Keeping a record of configuration changes and scheduling application patch deployment
• Maintaining and updating support technical documents and procedures
• Keeping customers/partners happy with prompt responses and excellent communication
• Collaborate and work closely with the development team to solve issues in a timely manner
• Reporting product issues to product team (Level 3 support)

About Deloitte
In Romania, the services are provided or supported by Deloitte Audit SRL, Deloitte Tax SRL, Deloitte Consultanta SRL, Deloitte Accounting SRL, Deloitte Fiscal Representative SRL, Deloitte Tehnologie SRL, Deloitte Support Services SRL and Deloitte Shared Services SRL. With more than 3,000 professionals, Deloitte in Romania provides services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes, as well as technology services and other related services. To learn more about how Deloitte makes an impact that matters, please visit www.deloitte.ro and connect with us on Facebook, LinkedIn, YouTube and Instagram.