Deloitte CE

Management of CRM Implementations:

1. Oversee the full lifecycle of CRM system implementations from initial scoping to final delivery.
2. Design tailored business strategies and CRM solutions that align with client requirements, leveraging industry best practices.
3. Advise clients on the right tools and functionalities within the CRM platform to optimize business operations.
4. Create and maintain product roadmaps, ensuring alignment with both short-term and long-term business objectives.
5. Conduct regular reviews and audits of the CRM implementation process to ensure compliance with project goals and standards.
6. Coordinate with technical teams to ensure seamless integration of CRM systems with other business applications.

Strategic Planning and Execution:

1. Manage budgets, timelines, and resources for CRM implementation projects, ensuring that they are delivered on time and within budget.
2. Drive the adoption and utilization of CRM technologies and business analysis tools within the organization.
3. Continuously evaluate project performance and implement improvements to enhance efficiency and effectiveness.

Business Analysis Leadership:

1. Define and implement best practices for business analysis processes and methodologies, ensuring consistency and quality across projects.
2. Lead the analysis of business requirements, translating them into functional requirements that align with business goals.
3. Facilitate workshops and meetings to gather requirements, review progress, and obtain stakeholder buy-in on key deliverables.
4. Maintain alignment between business needs and technical solutions, ensuring practical and effective outcomes.
5. Work closely with stakeholders to interpret and prioritize business needs and manage the flow of information between business units and technical teams.

Talent Development:

1. Lead and mentor a team of business analysts, fostering a collaborative and high-performing environment.
2. Provide coaching and development opportunities for team members, encouraging personal and professional growth.
3. Participate in new hire interviews, and drive career development conversations for team members.
4. Stay abreast of industry trends and facilitate continuous learning for the team, particularly in CRM and emerging technologies.

Business Development:

1. Identify new business opportunities and develop strategies to pursue them, leveraging your expertise in CRM solutions.
2. Lead the creation of sales proposals, defining scope, assumptions, and key deliverables to meet client needs.
3. Pitch proposals to potential clients, effectively communicating value propositions and business benefits.
4. Maintain relationships with clients, acting as a trusted advisor and ensuring client satisfaction and retention.

What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process:

• Apply, followed by HR screening
• Technical interview with Our architects
• Meeting with Business (optional, depends on case).

Then, last thing to do will be to sign a contract with us. Deloitte is simply your best choice.

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Deloitte Digital is a unique combination of competences in the field of building strategies for business, generating creative innovations and the orchestration of cutting-edge technologies. We deliver the most demanding projects in the field of digital transformation, design, implementation of digital services and products. We work globally – providing you the opportunities to work on polish and international projects.   We promote the client 360 view not only based on our expertise but also because we have an actual representation of it in our office, accessible from the 35th floor in Q22 in Warsaw.   

CRM Team comprised 200 individuals from 8 countries in CE with a broad range of specializations, including various technology stacks. Among these team members, 50 have accumulated over 5 years of experience working with different CRM platforms. There is always someone available to address your inquiries because this is how we mutually enhance our learning. You can walk around the floor, meet people from different teams and guilds – you can also meet someone who has the barista experience.   

·       You will be working closely on the Talent related initiatives with Aleksander Pruziński, Bogna Michalak, Joanna Komorowska, Anna Kucinska