Obecné informace

Pozice
ServiceNow Developer
Pracovní poměr
Plný pracovní úvazek
Město
Sarajevo
Země
Bosna a Hercegovina
Oddělení
Business Services Center (PL)
Tým
Information Technology
Oblast zájmu
IT - Development, IT - Services
Způsob práce
Hybridní model

Popis a požadavky

Who we are looking for
We are seeking an individual who:
  • possesses a minimum of one year of experience in configuring and customizing ServiceNow applications;
  • has at least one year of experience in JavaScript application development;
  • is a ServiceNow Certified System Administrator;
  • has knowledge of ServiceNow architecture, development, and delivery processes;
  • has experience working in an agile development environment (familiarity with ServiceNow agile tools is advantageous);
  • communicates fluently in English;
  • understands ITIL Foundation concepts used in IT Service Management.
Preferred qualifications:
  • experience in Configuration Management (CMDB data model and relationships);
  • one or more Implementation Specialist certifications (e.g., HRSD, ITSM);
  • ITIL Foundation Certification;
  • experience in creating technical design documentation;
  • serviceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub);
  • knowledge of fundamental Network and Systems Administration concepts (CCNA or MCSA level).

Your future role
  • Develop and configure existing and new features according to specified requirements.
  • provide expertise and technical support to application product owners.
  • optimize and automate existing processes.
  • support the daily administration of the ServiceNow environment and associated applications.
  • analyze client requirements and deliver solutions that adhere to platform best practices.
  • create and maintain documentation, such as design specifications, process diagrams, and instructional documents for the ServiceNow environment and applications.
  • drive the continuous improvement of service based on end-user feedback.
  • learn and grow as a developer by expanding your ServiceNow certification portfolio.

What we offer
  • Stable job in a multinational company based on an employment contract;
  • Working in a flexible hybrid model - partially from home and the office;
  • Private medical care program, life, and travel insurance;
  • Access to various forms of recreational and social activities (MyBenefit, Multisport)
  • Onboarding plan from the first day of work and the Buddy Program - support from a dedicated coworker;
  • Friendly organizational culture (integration events, well-being, and diversity & inclusion programs);
  • Wide development opportunities (individual career path, training in soft and technical skills, access to modern training platforms, including Udemy for Business, LinkedIn Learning).
Selection process
Apply and create your future with us!
If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview with Recruiter.
2. Interviews with members of the team.

You will receive feedback regardless of process result.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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