Obecné informace

Pozice
ServiceNow QA Tester
Pracovní poměr
Plný pracovní úvazek
Město
Sarajevo
Země
Bosna a Hercegovina
Oddělení
Business Services Center (PL)
Tým
Information Technology
Oblast zájmu
IT - Development, IT - Services
Způsob práce
Hybridní model

Popis a požadavky

Who we are looking for
  • Higher education degree (Bachelor or Engineer);
  • 1+ year of experience working as a quality engineer with developers, UX designers, and business analysts during the software development lifecycle;
  • knowledge of ServiceNow from the fulfiller/agent perspective;
  • ability to write test cases, scenarios, and acceptance criteria;
  • knowledge and experience in various tests and testing approaches (new features, re-testing, regression, smoke, release testing);
  • strong written and verbal communication, especially for clear bug reporting;
  • ability to collaborate with people from different business areas with varying degrees of technical experience;
  • fluent English (at least B2 on CEFR scale), communicative German.
Nice to have:
  • ISTQB foundation certification;
  • ServiceNow Certified System Administrator credentials;
  • understanding of Agile and Acrum methodologies;
  • integration testing experience (APIs, Postman, sniffers);
  • testing automation experience (e.g., Selenium);
  • foundational knowledge of databases and data structures.



Your future role
  • Plan and conduct tests and oversee bug processing of detected issues;
  • create comprehensive test plans; execute and automate them;
  • design, maintain, and run automated test suites;
  • guide user-acceptance testers through their QA process;
  • report and document test results;
  • work closely with developers, designers, and business analysts throughout the entire development lifecycle.

What we offer
  • Stable job in a multinational company based on an employment contract;
  • Working in a flexible hybrid model - partially from home and the office;
  • Private medical care program, life, and travel insurance;
  • Access to various forms of recreational and social activities (MyBenefit, Multisport)
  • Onboarding plan from the first day of work and the Buddy Program - support from a dedicated coworker;
  • Friendly organizational culture (integration events, well-being, and diversity & inclusion programs);
  • Wide development opportunities (individual career path, training in soft and technical skills, access to modern training platforms, including Udemy for Business, LinkedIn Learning).
Selection process
Apply and create your future with us!
If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview with Recruiter.
2. Interviews with members of the team.

You will receive feedback regardless of process result.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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