General Information

Position
Applications Support Consultant (Javascript) | Consulting
Work arrangement
Full-time
City
Bucharest
Country
Romania
Department
Consulting
Team
Enterprise, Technology & Performance
Area of interest
Consulting, Engineering, ERP Platforms, IT - Development, IT - Services
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Bachelor’s Degree in software technologies or related field
  • 2+ years’ experience in software development and technical support
  • Written and verbal fluency in the English language
  • Analytical, debugging, problem-solving and root-cause analysis skills
  • General knowledge about DataModels relationships
  • Software application architecture (ex. web architecture)
  • SOAP and REST services
  • Deployment technologies
  • Development knowledge: Javascript, CSS, HTML and T-SQL
  • Incident management platforms (ex. JIRA, ZenDesk)
  • RAD (rapid application development) platforms knowledge is a plus

Language knowledge

  • English
  • Romanian

Your future role
  • Providing software application support (Level 2) under the supervision of the Senior Developer
  • Solve technical issues and questions that our customers report to us (communicate directly with them using JIRA in)
  • Understand the requirements of our customers and conduct internal tests for finding the root cause of an issue
  • Fixing the issue using: Javascript, CSS, HTML and T-SQL
  • Consulting with the software development team to improve application performance
  • Managing code migration across environments to ensure continued and synchronized functionality
  • Keeping a record of configuration changes and scheduling application patch deployment
  • Maintaining and updating support technical documents and procedures
  • Keeping customers/partners happy with prompt responses and excellent communication
  • Collaborate and work closely with the development team to solve issues in a timely manner
  • Reporting product issues to product team (Level 3 support
What we offer

  • Team spirit
  • Home office
  • Food vouchers

Selection process
We thank all applicants in advance for submitting their resumes but please note that only those candidates selected for an interview will be contacted.

About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.