General Information

Position
Change Manager
Work arrangement
Full-time
City
Krakow, Rzeszow, Wroclaw
Country
Poland
Department
Business Services Center (PL)
Team
Information Technology
Area of interest
Business Development
Way of work
Hybrid

Description & Requirements

Who we are looking for
In our Deloitte’s Information Technology team, we are always working on improving our systems, tools and environment to help our business units achieve success with technology.
We are now looking to enhance our capabilities in Organizational Change Management by expanding our Change Management team.
If you are passionate about technology and how it can change the way we work, whether in day-to-day tasks or in delivering value to customers, we are looking for you.
You would be, together with the project team, focusing on improving adoption, awareness and participation in our technology initiatives and making sure that our colleagues in the 18 countries of Central Europe get the most from our technology.
We have an exciting portfolio of projects planned, which will provide a challenge from a Change Management perspective as well as a very interesting opportunity to apply your knowledge and experience.

Requirements:
  • Experience in managing change, technology adoption and transformation (at least 1-2 years)
  • Certification in Organizational Change Management a plus (Prosci, APMG, PmBok, etc.).
  • Creativity in coming up with ways to reach people
  • Understanding and empathy for the user point of view in any change scenario.
  • Great communication skills - written, oral and visual.
  • Excellent people skills and being able to build a relationship with people on all levels.
  • Ability to influence others and share a vision.
  • Fluent English language.
  • Proficiency in MS Office tools including PowerPoint, Excel and Teams
Your future role
As an example, you would be working with our Project Managers on developing a change plan, assessing change impact, providing feedback to the project team, establishing sponsorship and champions networks, gaining support for the newly developed tool among the future users and leadership and setting metrics for the success of the project.
In this, you would leverage your creativity, personal networks, passion for helping people, and experience in change management techniques to successfully change the culture. Including overcoming resistance points and people’s entrenched perceptions.
Because you understand that the people side of any project is critical to its success, you will use your knowledge of behavioral tactics, communication styles and training requirements to drive the customer success.

Your objectives would be to:
  • Implement change management framework and tools in line with industry standards and Deloitte’s internal best practices.
  • Develop and execute change plans for internal technology projects.
  • Build and maintain networks of change agents, leadership sponsors and technology enthusiasts across Central Europe.
  • Collaborate on creating training materials, communication assets, knowledge records and templates.
  • Lead or participate in champion sessions, training sessions, sponsor meetings or leadership presentations.
  • Develop and monitor success metrics, KPIs and best practices.

What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model - partially from home and the office;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
  • Attractive benefits:
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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