General Information

Position
Conversational AI Developer (Python/Node.js)
Work arrangement
Full-time
City
Sofia
Country
Bulgaria
Department
Consulting
Team
Strategy, Analytics and M&A
Area of interest
Cloud, Consulting, Data & Analytics, Digital, Engineering
Way of work
Hybrid

Description & Requirements

Who we are looking for
Do you have experience with Python or Node.js and want to apply your skills in a fast-growing, high-impact field like Conversational AI? Are you curious about chatbots, cloud technologies, and how AI is transforming customer service?

We’re looking for junior developers to join our international AI & Data team and help build AI-powered voice and chatbot solutions using cloud tools such as Cognigy and Amazon Connect and low-code automation platforms.

This role is ideal if you have a solid technical foundation and want to gain expertise in one of the most exciting AI applications today.


What we’re looking for:

• 2-3 years of hands-on experience with either Python or Node.js
• Solid understanding of programming concepts, version control (Git), and basic backend development
• Interest in Conversational AI, chatbots, or customer experience technologies
• Eagerness to learn cloud tools (especially AWS) and low-code platforms (we’ll train you)
• Good communication and analytical thinking skills
• Fluent in English (written & spoken)

Bonus if you have:
• Knowledge of Cognigy AI
• Exposure to AWS (Lambda, S3, etc.)
• Experience with REST APIs or JavaScript
• Knowledge of contact center processes or automation tools
• University degree in Computer Science or a related field
• Bulgarian or EU passport

Your future role
What you'll do:

• Develop and customize chatbot and voicebot solutions using low-code tools (e.g. Cognigy and Vocalls)
• Write and maintain backend logic using Python or Node.js
• Build and maintain digital contact center flows using Amazon Connect
• Support integration with AWS services like Lambda, S3, DynamoDB, and API Gateway
• Collaborate with solution architects and senior developers on client projects
• Test and troubleshoot existing conversation flows and integrations
• Learn conversational design principles and best practices

What we offer
What’s in it for you:

• International AI projects for global brands
• Fast learning curve with mentorship and upskilling in cloud & automation technologies
• Certifications in AWS and low-code conversational platforms
• A collaborative and knowledge-sharing team culture
• Hybrid working model
• Benefits: wellness days, health insurance, meal vouchers, travel insurance, team events

Selection process
Apply and create your future with us!

1. Phone interview with HR (15 min)
2. Business Interview (60 min, online via MS Teams)
3. Interview if needed (30 min, online)
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-NF1




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