General Information

Position
Creatio Consultant I Albania I Deloitte Digital
Work arrangement
Full-time
City
Tirana
Country
Albania
Department
Consulting
Team
Deloitte Digital
Area of interest
Consulting
Way of work
Hybrid

Description & Requirements

Who we are looking for

Are you passionate about helping businesses achieve their digital transformation goals? Do you have expertise in Creatio (formerly bpm' online) and a strong background in CRM solutions? If so, we are looking for a Creatio Consultant / Senior Consultant to our Creatio Center of Excellence in Central Europe.

As a Creatio Consultant you will be responsible for providing expert guidance, implementation, and customization of Creatio solutions for our clients across various industries. You will work closely with clients to understand their business needs, design tailored solutions, and ensure the successful delivery of projects.


Experience:

  - Minimum 2 years of experience working with Creatio (bpm’online) CRM solutions.

  - Proven track record of successfully implementing and managing Creatio projects for clients.

  - Experience in business process analysis, solution design, and CRM customization.

 

Technical Skills:

  - Proficiency in Creatio platform configuration, customization, and development.

  - Experience with Creatio integration tools and techniques (e.g., REST, SOAP, API integration).

  - Knowledge of database management, data migration, and ETL processes.


Soft Skills:

  - Strong communication and presentation skills, with the ability to translate technical concepts into business language.

  - Excellent problem-solving skills and a proactive approach to client challenges.

  - Ability to work independently and in a team environment, managing multiple priorities effectively.


Education:

  - Bachelor’s degree in computer science, Information Technology, Business, or a related field is preferred.

  - Creatio certification(s) would be an advantage.

Your future role

- Client Engagement: collaborate with clients to understand their business processes and requirements. Provide recommendations and best practices for optimizing their use of Creatio CRM solutions.

 -  Solution Design: design and architect customized Creatio solutions to meet client-specific needs, including workflow automation, data integration, and user interface customization.

 -  Implementation: lead the implementation of Creatio CRM solutions, including configuration, customization, and integration with other systems. Ensure projects are delivered on time and within scope.

 -  Training and Support: provide training and ongoing support for clients to ensure they maximize the value of their Creatio CRM investment. Conduct user training sessions and develop documentation.

 - Project Management: manage projects from initiation to completion, including resource allocation, timeline management, and risk redaction. Collaborate with cross-functional teams to deliver high-quality solutions.

  - Innovation: stay up to date with the latest trends and developments in Creatio and CRM technologies. Continuously seek opportunities to improve client solutions and processes.

What we offer

- Career Growth: opportunities for professional development and career advancement within a leading consulting firm.

- Challenging Projects: work on exciting projects for top-tier clients across various industries.

- Collaborative Environment: a supportive and inclusive work culture that encourages innovation and teamwork.

- Work-Life Balance: flexible work arrangements to support your work-life balance.
Selection process

f you are ready to take your career to the next level and make an impact with your expertise in Creatio, we would love to hear from you! Apply now by sending your resume.


About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team
Deloitte Digital is a unique combination of competences in the field of building strategies for business, generating creative innovations and the orchestration of cutting-edge technologies. We deliver the most demanding projects in the field of digital transformation, design, implementation of digital services and products. We work globally – providing you the opportunities to work on polish and international projects.

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