General Information

Position
E-commerce Operation Specialist
Work arrangement
Full-time
City
Lodz, Warsaw
Country
Poland
Department
Consulting
Team
Deloitte Digital
Area of interest
Consulting
Way of work
Hybrid

Description & Requirements

Who we are looking for



Our requirements:

  • You have already gained your first experience in digital application/customer support
  • Very good knowledge of English - is a must
  • Excellent communications skills, attention to detail, open mind and precision
  • Ability to work in a team
  • Interest in web technologies
  • First experience with content management (CMS) and/or e-Commerce platforms, logistics, and online payment will be an asset
  • Knowledge of project management frameworks like Agile is a nice to have.

Your future role

Your responsibilities:

  • Act as 1st level support to the business (eg. Content management, activation of features, pricing elements update, product information update, generation of basic reports)
  • Manage day-to-day activities in JIRA
  • Cooperate with Global eCommerce Team regarding creating and following processes, creating documentation, act as an SME and offer tools support for other teams
  • Execute basic testing activities as per current needs
  • Provide basic training to key users of the system,
  • Manage incidents and provide root-cause analyses


What we offer

  • Flexible working hours
  • Permanent employment or contract
  • Medical and health insurance
  • Multisport and other lifestyle benefits
  • Language courses
  • A development path to fit your needs
  • Friendly coworkers & team spirit
  • Wide variety of projects
  • Multiple geographies and clients
  • Work for well-known brands
  • Exposure to trailblazing business and technology projects
  • A place in the first line of a digital transformation
  • Everyday opportunities to influence how and where we do our business
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team

Deloitte Digital is a bold and innovative part of Deloitte. We offer everything digital from strategy, multi-channel, bespoke development and managed solutions.

Deloitte Digital is an innovative leader in online and mobile strategy, design and development, offering world-class knowledge and resources from the leading global business and technology consultancy.

We work with a wide range of iconic local and global organizations, helping them understand and profit from the online and mobile revolution. Our focus is on the areas of digital strategy, mobile, social/web, content management and managed services. Underpinned by digital tech architecture, application implementation and development expertise. We approach our work with great energy and passion as we align our client’s business aspirations to the goals of the end user.

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