Jr. Conversational AI Designer | Business Delivery Solutions - suitable for IT graduates - - 14632

General Information

Position

Jr. Conversational AI Designer | Business Delivery Solutions - suitable for IT graduates

Work arrangement

Full-time

City

Sofia

Country

Bulgaria

Department

Consulting

Team

Strategy, Analytics and M&A

Area of interest

Consulting, Customer Experience & User Experience, Customer Service

Way of work

Hybrid

Description & Requirements

Who we are looking for

✔ Do you have previous experience with Javascript?

✔ Are you interested in low-code and creating AI conversation trees?

✔ Do you want to develop your skills and be part of international projects for global brands? 🌍

As a Conversational AI Designer, you will deliver multi-channel AI virtual agents, design dialogue flows and improve client’s processes.

You’ll master several low-code platforms (like Cognigy, Kore.AI or Vocalls) to customize conversation templates, and setup Generative AI components.

Join our international AI & Data team of professionals and recognized experts in the latest AI & Data technologies and make your skills and career shine 🚀

🎯 What we expect from you:

1+ years of programming experience with JavaScript (and HTML/CSS) – position is suitable for fresh graduates
Interest in low-code platforms and passion for new AI technologies
Proactive personality with an analytical mindset and strong communication skills
Basic understanding of programming concepts and conversational design
Previous shared service center experience is an advantage (understanding the flow)
English - written and spoken (German is an advantage)
EU passport - you may have business trips within the EU

Your future role

International projects for global companies - the chance to meet different industries and learn the latest business automation technologies
You will create AI conversation trees, use automation low-code tools (Cognigy, Kore.AI or Vocalls) and Javascript to code the solution, and then test the final solution
You will also analyze existing designs, identify broken processes, find fixes and present solutions
Be part of an open-minded, regional, creative and reliable data team where knowledge is a team value
Career and professional growth through various trainings and certifications

What we offer

What sets us apart is our commitment to giving you access to a wide range of cutting-edge AI solutions. ✨

This means you'll have the freedom to explore and use the best tools and techniques available, ensuring that every problem is approached with innovation and creativity.

Various career development possibilities in business automation, management, architecture and subject matter expert areas and opportunity to get certified in specified data areas
International projects for leading global companies
A welcoming team of recognised experts in the national and international business automation community
We work in a hybrid way, with a few days in the office a week
2 additional wellness days
And other benefits such as: regular team building events, meal vouchers, healthcare plan and health insurance (mixed package), travel insurance, etc.

👉 If you are ready to be part of impactful projects, and Change the way businesses communicate with their clients, then join us on this journey.

Get ready to make an unforgettable impact and shape the way businesses utilize AI! 🌟

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team

Deloitte Business Delivery Solutions specializes in delivering exceptional technical support and innovative services to our customers. We're seeking passionate professionals to be a part of our Business Delivery Solutions team. If you're driven by cutting-edge technology, committed to excellence, and thrive in a collaborative, inclusive work environment, explore the exciting opportunities with us and help shape the future of business delivery.

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