General Information

Position
Manager - IT Service Management - Technology Consulting
Work arrangement
Full-time
City
Budapest
Country
Hungary
Department
Consulting
Team
Enterprise, Technology & Performance
Area of interest
Consulting, IT - Services
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Bachelor degree in IT/Business Informatics/Economics
  • 6+ year experience gained in the IT sector, preferably in IT operations, IT governance or IT consulting
  • 3+ year experience in IT service management, strong knowledge of IT methodologies and process design principles
  • 2+ year experience in people management and/or coaching, strong commitment to develop junior colleagues
  • Strong knowledge of information technology systems, tools, infrastructures and processes
  • Opened and eager to learn new technologies
  • Outstanding problem solving, analytical, communication and presentation skills
  • Strong client management skills and proactive personality
  • Proficiency in English and in Hungarian
It is an advantage if you have:
  • Experience in implementation of IT service management tools
  • IT operation management experience
  • Consulting experience
  • IT or project management certificate
  • Sales experience
  • Working experience outside Hungary
Your future role
  • Lead and develop people
  • Proactively determining client needs, facilitate discussions and sales process
  • Work in client facing positions such as Project manager, Delivery lead or ITSM Subject Matter Expert
  • Drive medium or large engagements (ITSM analysis, process design, ServiceNow implementation support etc.) in diverse client environment
  • Contribute to the development of high-quality deliverables, keep high standards and provide daily quality assurance
  • Keep contact with client executives or stakeholders, manage issues and escalations
  • Report project progress to senior manager level
What we offer
  • You will be part of a rapidly growing team, concentrating further enhancing Deloitte’s presence in Technology Consulting
  • You will take part in economically significant, challenging projects with true responsibility
  • We provide transparent performance-based career paths
  • We support you with tailored professional and personal development: mentoring from our reputable experts and professional training programs are also provided

What we offer besides professional and personal development:
  • Attractive and competitive salary including wide range of fringe benefits
  • A welcoming team of technology consultants
  • Attractive and modern working environment with great location in the heart of Budapest
About Deloitte
Deloitte is one of the world’s largest professional services organizations offering a wide range of world-class audit, tax, consulting and financial advisory services. Today, business and technology innovation are inextricably linked and the demand for technology-enabled business transformation services is rapidly growing.
If you are a problem solver at heart with an affinity for IT, join our continuously expanding Consulting team!
About the team
Technology Strategy & Architecture team advises Deloitte’s clients how to leverage new technologies to effectively support business and enable innovative development. We develop IT strategies and help to plan complex IT transformation programs. We support clients in selection of best solutions covering end to end IT architecture. 
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