General Information

Position
Manager | Salesforce | Consulting
Work arrangement
Full-time
City
Bucharest
Country
Romania
Department
Consulting
Team
Deloitte Digital
Area of interest
Consulting, Customer Experience & User Experience, Digital, IT - Services, Project & Programme Management
Way of work
Hybrid

Description & Requirements

Who we are looking for
We are looking for an experienced and passionate Salesforce professional with ambition to build and run a new Salesforce delivery team who will work to automate and scale the Salesforce Platform development process.

Deloitte is the global strategic Salesforce partner and recognized market leader in customer experience consulting. Within Deloitte, the Salesforce Team focuses on delivering exceptional human experiences to our clients and their customers.

Should you be a Salesforce enthusiast (as we are), with a great affinity for the business side of a problem, interested in helping our clients to provide great experience to their customers, passionate about improving processes and motivated to build, grow and develop your own team, this is the opportunity to do so.

At Deloitte, you will gain exposure to a variety of industries and business models, helping your career growth and professional development.

Our requirements:

• Proven, 3+ years experience as Salesforce professional
• Very good knowledge of Salesforce platform and architecture
• Salesforce Certifications are a must (unless you think otherwise)
• Team management skills
• Outstanding analytical skills
• Communicative English is a must; other languages will be considered as a plus
• Ability to work independently and communicate openly
• Good understanding of agile delivery methods
• Open to work in an international environment

Your future role
Your role as a Salesforce Manager will focus on the delivery of multiple client engagements by leading a team of Salesforce consultants and developers, demonstrating personal accountability for keeping team performance on track, exercising effective communication and relationship-building skills. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.

During your tenure as a Salesforce Manager, you will demonstrate and develop your ability to:

• Deliver projects at scale using Scrum and applying Agile delivery frameworks: having courage to do the right thing, showing respect, trust and openness towards team members, being focused and committed to deliver value to the customer
• Build knowledge of sectors and apply proven Deloitte Salesforce methodologies to address client IT challenges
• Stay up to date with products and apply them accordingly to client issues when needed
• Ensure team obtains Salesforce certifications and applies Salesforce best practice to define and develop solutions
• Designing solutions needed to support in-scope tasks and activities for a client’s organization by understanding client governance, roles, process and behaviors
• Apply functional and technical best practices and use proven methodologies (e.g., Agile, EVD for Salesforce methodology) to accelerate solution development
• Recognize technology as a business enabler
• Proven adaptability and change management in requirements at any stage in the development process; comfortable with ambiguity and capable to help team members thrive in this environment
• Liaise with clients and customers throughout the solution development and delivery cycle.

What we offer
🌱 Great perspective for your career

  • exposure from day one to various industries & a high diversity of tasks, projects and clients of well-known brands, both local and international
  • the chance to work for the Most Desired Employer in Romania, in the Financial Services Industry, five years in a row (Catalyst)
  • well-prepared care process for newcomers / peer learning and coaching program
  • the opportunity to lead projects/teams at an early age
💡 Continuous learning

  • on the job learning from some of the best experts in our country
  • Free access to lifelong learning opportunities through trainings in Business Skills, Technical Knowledge, Professional Qualifications, Soft Skills, depending on your needs
  • thousands of online courses (on LinkedIn Learning, Udemy for Business, GetAbstract and others), on almost any topic you want to learn about
🎯 Focus on your needs

  • competitive compensation
  • a budget to spend on benefits that suit you, on top of your salary! Choose from a long list, up-to-date with the current reality (private medical insurance, food vouchers, vacation tickets, private pension, high range of online store vouchers and many more)
  • monthly teleworking allowance to cover your expenses while working from home
  • 25 vacation days & 2 sick leave days /year
  • bookster subscription & corner at the office social area
  • employee assistance program: free legal, financial, psychological & health support
  • travel insurance for professional & personal trips
💻 Flexible working experience

  • hybrid work & flexible working hours. Teams set their team days and client office days, plan office presence together and communicate it clearly
🙌 A culture of friendliness and acceptance
  • open colleagues, an environment that encourages everyone to enjoy their job and express their opinions freely and leaders whose doors are always open
  • recurring well-being programs to support your quality of life; an environment that supports everyone’s mental and physical health
🌏 Community involvement

  • 2 volunteering days/year paid by the firm, to support a cause of your choosing
  • the opportunity to volunteer for projects supported by Deloitte in partnership with non-profit organizations, with focus on education. Currently, Deloitte volunteers are involved in our Happy Bubble center, the first educational center for Ukrainian children, a joint project between the Deloitte Foundation and World Vision Romania
Selection process
*We thank all applicants in advance for submitting their resumes but please note that only those candidates selected for an interview will be contacted.
About Deloitte

In Romania, the services are provided or supported by Deloitte Audit SRL, Deloitte Tax SRL, Deloitte Consultanta SRL, Deloitte Accounting SRL, Deloitte Fiscal Representative SRL, Deloitte Tehnologie SRL, Deloitte Support Services SRL and Deloitte Shared Services SRL. With more than 3,000 professionals, Deloitte in Romania provides services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes, as well as technology services and other related services. To learn more about how Deloitte makes an impact that matters, please visit www.deloitte.ro and connect with us on Facebook, LinkedIn, YouTube and Instagram.


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