General Information

Operations Transformation Senior Consultant/Manager
Work arrangement
Core Business Operations
Area of interest
Way of work

Description & Requirements

Who we are looking for
We are currently looking for an experienced Senior Consultant/Manager with strong business acumen to join our Operations Transformation team.

If you:
• are a result-oriented person and think out-of-the-box when creating solutions for complex issues;
• are interested in new technologies and innovations;
• have a proactive personality;
• want to get involved in significant projects for international brands and clients;
• are excited about becoming part of a dynamic team of professionals

then make sure to reach out!

The role requires:
• 3+/5+ years previous consulting experience or relevant industry role gained at a consulting firm, and/or organization preferably in the banking/insurance/telecommunications/retail/energy industry;
• Experience working on operating model design, operational improvement, strategy or transformation projects;
• Strong analytical skills and ability to communicate complex ideas and analyses effectively
• Project management experience;
• Work in multidisciplinary, multicultural and cross-border teams and occasional travelling;
• Excellent time-management and organizational skills;
• University degree, preferably in a business or technical direction;
• Excellent command of written and spoken Bulgarian and English;
• Strong knowledge of various Windows-based office applications, incl. PowerPoint and Visio.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.

The following will be considered as an advantage:
• Lean Six Sigma certification (green/black belt);
• Understanding of current IT trends (e.g., Robotic Process Automation tools, visualization tools, Cloud solutions),
• Hands-on experience working with Process mining tools (e.g., Signavio, Celonis, ARIS, etc.),
• Globally recognized Project Management certification.
Your future role
• Support market eminence activities to promote Deloitte's business and IT transformation capabilities,
• Identify potential clients and new business opportunities, and develop proposals and presentations for prospective clients,
• Contribute to the development and maintenance of strong relationships with clients,
• Identify and understand clients’ business needs and translate them into feasible solutions aligned with client's business strategy,
• Lead/participate in transformation projects focused on operations transformation, process (re)design, efficiency improvement, operating model design, and business-side support of system implementations for leading companies in various industries;
• Contribute to/assume responsibility for the creation of deliverables of impeccable quality
What we offer
  • Hybrid way of working;
  • Medical and health insurance;
  • Additional paid days off - 4 days;
  • Multisport and other lifestyle benefits;
  • Friendly coworkers & team spirit;
  • Multiple geographies and clients;
  • Work for well-known brands;
  • Exposure to trailblazing business and technology projects;
  • A place in the first line of a digital transformation;
  • Everyday opportunities to influence how and where we do our business;
  • A development path to fit your needs.

Selection process
We appreciate your interest and will treat your application strictly confidential. Only short-listed candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.
About Deloitte
Deloitte brings together a variety of talents, experience, industries and services we deliver in over 150 countries in the world. Joining our team can be a great career jumpstart or become an excellent development opportunity. The choice in taking the first step is yours – apply, meet us and see for yourself. Deloitte is your best choice!

About the team
Do you want to build your brand by working for a leading consulting firm that drives eminence in the marketplace? Are you interested in leveraging your analytical skills and strategic ideas to improve mission execution? If so, Deloitte could be the place for you! Our team brings deep industry expertise, rigorous analytical capabilities and a pragmatic mindset to help solve our client’s most complex business problems. Learn, develop, and grow in your career path!