SAP C4C Sales & Service Cloud Lead Functional Consultant | European Regional Delivery Center (ERDC) - - 11764

General Information

Position

SAP C4C Sales & Service Cloud Lead Functional Consultant | European Regional Delivery Center (ERDC)

Work arrangement

Full-time

City

Bucharest

Country

Romania

Department

European Regional Delivery Center (RO)

Team

Enterprise, Technology & Performance

Area of interest

Cloud, Consulting

Way of work

Remote

Description & Requirements

Who we are looking for

• Level Senior or Manager

• Very good knowledge of SAP C4C Solution in Sales and Service Cloud

• At least three end-to-end C4C implementation project experience

• Experience in Client facing and giving presentations

Your future role

• Lead the project team

• Implement SAP Sales Cloud, SAP Service Cloud

• Update your knowledge with every new application release

• Learn new Customer Experience technologies

• Integrate C4C with SAP/non-SAP applications

• Act as SME for your solution

• Gather technical & business requirements and analyze end-user needs

• Cross-functional integration skills with SAP Sales and Distribution

• Configuration and documentation of new processes/functionalities

• Support the development and executing the unit testing, integration and regression testing

• Write functional specifications for custom developments (RICEFW)

• Work closely with business partners to facilitate solution design and development

• Develop and administer user support documentation. Provide training and support to end users

• Work with onsite/offshore teams

• Work on collaborative Scrum/Agile Environment

What we offer

• Top CX professional teammates

• Fast-paced working environment within geographically-distributed teams.

• Exposure to wide variety of cutting-edge technologies.

• Young and dynamic environment with a positive and supportive culture

• Trainings! We encourage you to attend as many as possible and conduct some to help your colleagues grow while developing your soft-skills.

About Deloitte

Deloitte ERDC provides IT services to member firm clients across Europe, the Middle East and Africa. We are part of a strongly integrated global network of Deloitte Delivery Centers. Our methods, breadth and depth in capabilities, and experienced teams uniquely position us to deliver solutions that traditionally would not have been candidates for nearshoring. Our capabilities span several domains and technologies from Data, Analytics, BigData, to Enterprise Technology – SAP, CRM - Salesforce, e-Commerce - Hybris, Human Capital – SuccessFactors & Workday to System Integration and Engineering in Java, Mobile, DevOps, Front-End.

About the team

A key part of our business is delivering business transformation through SAP enablement. We deliver a variety of engagements ranging from high value strategic advice and assurance to full scale implementations. We support our clients to deliver new business models, improve business performance and launch new markets and services through effective business application selection, design and implementation. Deloitte has long-standing relationship with SAP and has received multiple partner awards in recognition of our work, which spans thousands of clients across all major industries. We have unparalleled experience across Supply Chain, Finance, HCM, CRM, Governance Risk & Compliance (GRC), Business Intelligence and Enterprise Strategy.

The work is varied and challenging, involving clients considering implementations for the first time as well as those experienced businesses looking to develop and enhance their business applications. We focus on a business first approach to ensure we meet our clients' requirements and pride ourselves on our ability to deliver on the advice we provide.