General Information

ServiceNow Administrator/Developer
Work arrangement
Business Services Center
Information Technology
Area of interest
IT - Development
Way of work

Description & Requirements

Who we are looking for
  • Engineer's or bachelor's Degree in Information Technology or Computer Science or completed post-graduate studies in these areas;
  • Experience with development of JavaScript applications, HTML/CSS (1 year+);
  • Knowledge of ServiceNow architecture, development and delivery processes;
  • Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)
  • Fluent English;
  • Knowledge of ITIL Foundation concepts;
  • Ability to read and understand documentation;
  • Strong verbal and written communication skills;
  • Ability to work with project managers to ensure project deliverables are met.

Nice to have

  • ITIL Foundation Certification;
  • ServiceNow Certified System Administrator;
  • Experience in Agile development environment;
  • Configuration Management Experience (CMDB data model and relationships);
  • Previous ServiceNow integration experience;
  • Experience in documenting client requirements.

Your future role
  • Perform daily administration of the ServiceNow environment and associated applications;
  • Develop and configure existing and new features according to given requirements;
  • Provide expertise and technical support to everyday users and IT fulfillers;
  • Optimize and automate existing processes;
  • Analyse client requirements and assist with their delivery in the context of platform capabilities and team capacity;
  • Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications;
  • Drive the continuous improvement of service based on end-user feedback.
What we offer
  • Opportunity to develop and broaden technical skills;
  • Work in a dynamic, international business services environment;
  • Work in one of the world's largest consulting firms;
  • Real opportunities for growth and promotion – clear and individual career paths;
  • Excellent training opportunities;
  • Joining our team means you have the imagination and the know-how to bring true creativity to your role;
  • Opportunity to share your ideas freely.

About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team

We're a team dedicated to administration and growth of ServiceNow platform. We're working on improvements and new features to make IT work streamlined and more approachable by our practitioners.