General Information

Position
ServiceNow Developer
Work arrangement
Full-time
City
Sarajevo
Country
Bosnia-Herzegovina
Department
Enabling Services
Team
Information Technology
Area of interest
IT - Development, IT - Services
Way of work
Hybrid

Description & Requirements

Who we are looking for

We are looking for someone who:

  • has at least 1 year of experience in configuring and customizing ServiceNow applications.
  • has at least 1 year of experience in development of JavaScript applications.
  • is a ServiceNow Certified System Administrator.
  • knows of ServiceNow architecture, development, and delivery processes.
  • worked in agile development environment (knowing ServiceNow agile tools is a plus)
  • communicates fluently in English.
  • know ITIL Foundation concepts used in IT Service Management.

Nice to have qualities:

  • Configuration Management Experience (CMDB data model and relationships)
  • One or more Implementation Specialist certificates (e.g., HRSD, ITSM)
  • ITIL Foundation Certification
  • Experience in creating technical design documentation.
  • ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub)
  • Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)

Your future role

In your future role you will:

  • Develop and configure existing and new features according to given requirements.
  • Provide expertise and technical support to application product owners.
  • Optimize and automate existing processes.
  • Support daily administration of the ServiceNow environment and associated applications.
  • Analyse client requirements and deliver solutions adhering to platform best-practices.
  • Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications.
  • Drive the continuous improvement of service based on end-user feedback.
  • Learn and grow as a developer by extending your ServiceNow certificate portfolio.


Selection process
*We thank all applicants in advance for submitting their resumes but please note that only those candidates selected for an interview will be contacted. 
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
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