General Information

Position
ServiceNow Implementation Manager
Work arrangement
Full-time
City
Budapest
Country
Hungary
Department
Consulting
Team
Enterprise, Technology & Performance
Area of interest
IT - Services, Project & Programme Management
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • 3+ years of experience in client facing consulting engagements with ServiceNow technology at its center;
  • Excellent knowledge of at least two of the ServiceNow modules: ITSM, Service Catalog, Service Portal,
  • Performance Analytics, Knowledge Management, ITOM, ITBM, HR;
  • Ideally formal education and certification in ServiceNow modules and associated business processes (ITIL, Prince2, PMP);
  • Project Management experience;
  • Understanding of Agile SDLC methodology;
  • Good presentation skills;
  • Excellent stakeholder engagement and management skills;
  • Analytical skills and thoroughness;
  • English advanced level, both written and spoken;
  • Good communication and documentation skills;
  • Travel mobility (in Hungary as well as abroad).

Your future role
  • Lead or contribute to ServiceNow implementation projects;
  • Manage all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client;
  • Establish user journeys and create the user stories to support the design and configuration of ServiceNow platform;
  • Work with the technical teams on delivery of the configurations and customizations addressing documented requirements;
  • Develop technical and business process documentation;
  • Design, develop and deliver training to customers;
  • Forge strong relationships with both the clients and project teams that will contribute to your growth and development. 
What we offer

How you’ll grow:

  • You will be part of a rapidly growing team, concentrating further enhancing Deloitte’s presence in Technology Consulting
  • You will take part in economically significant projects with true responsibility, your work will create real added value
  • Transparent performance-based career paths are open and rapid promotion of high-achievers is granted
  • We support you with tailored professional and personal development: mentoring from our reputable experts and professional training programs are also provided
  • Challenging international environment where personal development and growth are encouraged
 

What we offer besides professional and personal development:

  • Attractive and competitive salary including wide range of fringe benefits
  • Attractive and modern working environment with great location in the heart of Budapest

Selection process

🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, after a short phone call we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.

About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team

Today, business and technology innovation are inextricably linked and the demand for technology-enabled business transformation services is rapidly growing. Deloitte technology professionals around the world help clients resolve some of their critical information and technology challenges. If you are a problem solver at heart with an affinity for IT you’ll be pleasantly surprised by the career opportunities Deloitte can offer you.

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