General Information

Position
ServiceNow Junior Developer | Albania
Work arrangement
Full-time
City
Tirana
Country
Albania
Department
Consulting
Team
Enterprise, Technology & Performance
Area of interest
Consulting, IT - Development, IT - Services
Way of work
Remote

Description & Requirements

Who we are looking for

Qualifications and Skills:

  • Proven experience in a technical support or service delivery role
  • Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others)
  • Proven experience and understanding of ITSM and GRC
  • Thorough understanding of ITIL and Agile methodologies
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly to non-technical users
  • Fluent English on min. B2 level – both, written and spoken
  • Customer-oriented mindset with a focus on delivering high-quality service and resolving issues efficiently
  • Focus is on streamlining operations to improve speed or efficiency or provide a better experience for the user or customer


Your future role

As a ServiceNow Developer in Deloitte you will:

  • Work at leading consulting company and ServiceNow Global Elite Partner
  • Be a part of rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers
  • Have a chance to participate in interesting projects for high profile clients, global and regional sector leaders transforming their IT organizations with help of ServiceNow platform
  • Assist the lead or work independently in design, development and implementation of IT Service Management and Service Integration solutions on ServiceNow platform
  • Work to implement business and process requirements captured in form of user stories
  • Be able to expand your knowledge using on-demand and virtual classroom trainings
  • Be a part of a knowledge sharing culture - there are people to learn from and there are people that need mentoring

What we offer

  • Opportunity for professional development through training and certifications
  • Exposure to advanced IT technologies and tools, including automation and AI-driven solutions
  • Competitive compensation package with benefits, including healthcare and wellness programs
  • Flexible work arrangements, including remote and hybrid options
  • Dynamic and inclusive company culture that values teamwork, innovation, and employee well-being

You will work locally with like-minded consultant supported by professionals across Central Europe to create one of the best ServiceNow teams in Europe.  

Selection process

  • 15 min HR phone interview in English
  • Online Test Assessment
  • 45 min Technical online interview via Teams in English
  • Final Decision
About Deloitte

Deloitte is a leading global provider of IT solutions, specializing in delivering exceptional technical support and innovative services to our customers. We pride ourselves on our commitment to excellence, cutting-edge technology, and fostering a collaborative and inclusive work environment. 

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