General Information

Position
UX/UI Service Design Manager
Work arrangement
Full-time
City
Budapest
Country
Hungary
Department
Consulting
Team
Deloitte Digital
Area of interest
Consulting, Customer Experience & User Experience
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Experience in digital products and services design, including mapping processes, information architecture, user flows, conceptual and detailed wireframing and prototyping (min 7 years experience)
  • A strong portfolio that demonstrates your experience and design presentation skills
  • Experience in management of projects with significant element of innovation, new product launch, product & services design,
  • In depth, practical knowledge of methodologies: product design, service design, agile/scrum, requirements engineering
  • Experience in evaluating digital products and processes to identify opportunities and areas for improvement and develop recommendations
  • Ability to analyze large quantities of data, often from many sources, e.g., business and tech requirements, user research, process flows, along with a strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Experience in business development/sales in B2B environment will be an added value.
  • Experience in professional services firm will be an added value
  • Proficiency in English and German language is required (written and oral)
We would be happy to welcome you in our team if:
  • You are great communicator who can manage client interactions and align with stakeholders
  • effectively
  • You demonstrate a deep understanding of the end-user and advocates for their needs, while balancing solutions with business requirements and technical constraints
  • You can plan and run effective client workshops and client stakeholder meetings
  • You are passionate and enthusiastic about learning and pursuing your expertise, constantly challenging the definition of what makes good user experience
  • You are self-driven, pro-active, and organized person. You can lead teams, supervise junior colleagues, and manage day to day project activities
  • You are a curious person, quick learner interested in new technologies, new ways of work, investing in your skills and knowledge
  • You are collaborative, willing to work with others and invest in their development
  • You have experience in design/ prototyping using Figma
Your future role
  • Work with clients to shape their ideas and define innovative products and services
  • Manage design process, helping client to move from ideation phase to implemented solutions
  • Develop best-in-class solutions for our clients in cooperation with customer strategy and solutions teams, with support of senior industry and domain experts
  • Manage your own team and be responsible for building a broad community of practitioners
What we offer
  • We support you with tailored professional and personal development: transparent performance-based career paths, mentoring from our experts and professional training programs are also provided
  • Attractive and competitive salary including a wide range of fringe benefits
  • Attractive and modern working environment with great location
  • We work hybrid: we combine working at the office and at home 
About the team
At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. We work with a wide range of iconic local and global organizations, helping them understand and profit from the online and mobile revolution. We approach our work with great energy and passion as we align our client’s business aspirations to the goals of the end user.




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