Applications Support Consultant (Javascript) | Consulting - - 7003

Stanowisko

Applications Support Consultant (Javascript) | Consulting

Wymiar czasu pracy

Pełny wymiar czasu pracy

Miasto

Bukareszt

Kraj

Rumunia

Dział

Consulting

Zespół

Enterprise, Technology & Performance

Obszar zainteresowania

Consulting

Tryb pracy

Hybrydowy

Who we are looking for

• Bachelor’s Degree in software technologies or related field

• 2+ years’ experience in software development and technical support

• Written and verbal fluency in the English language

• Analytical, debugging, problem-solving and root-cause analysis skills

• General knowledge about DataModels relationships

• Software application architecture (ex. web architecture)

• SOAP and REST services

• Deployment technologies

• Development knowledge: Javascript/JQuery, CSS, HTML and T-SQL

• Incident management platforms (ex. JIRA)

• RAD (rapid application development) platforms knowledge is a plus

Your future role

• Providing software application support (Level 2) under the supervision of the Senior Developer

• Solve technical issues and questions that our customers report to us (communicate directly with them using JIRA)

• Understand the requirements of our customers and conduct internal tests for finding the root cause of an issue

• Fixing the issue using: Javascript/JQuery, CSS, HTML and T-SQL

• Consulting with the software development team to improve application performance

• Managing code migration across environments to ensure continued and synchronized functionality

• Keeping a record of configuration changes and scheduling application patch deployment

• Maintaining and updating support technical documents and procedures

• Keeping customers/partners happy with prompt responses and excellent communication

• Collaborate and work closely with the development team to solve issues in a timely manner

• Reporting product issues to product team (Level 3 support)