Ogólne informacje

Stanowisko
Customer Service Specialist with German
Wymiar czasu pracy
Pełny wymiar czasu pracy
Miasto
Gdańsk, Katowice, Kraków, Łódź, Poznań, Rzeszów, Szczecin, Warszawa, Wrocław
Kraj
Polska
Dział
Business Services Center (PL)
Zespół
Global Business Services
Obszar zainteresowania
IT - Services
Tryb pracy
Zdalny

Opis i wymagania

Who we are looking for
German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have:

  • Very good German verbal and written communication skills;
  • Good English verbal and written communication skills;
  • Any specific education is not required – each application will be evaluated individually;
  • Good command of MS Office; 
  • Excellent communication skills;
  • Attention to detail and team-working skills;
  • Interest into Technology;
  • Previous Customer Service or IT experience.
Your future role
  • Delivering high quality standard customer service;
  • Remote support for Deloitte’s employees regarding technical issues;
  • Analysis and solving of the most common enquiries using step-by-step solutions provided to you;
  • Cooperation with IT specialist team to deal with more complex issues;
  • Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
  • Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
  • Take ownership and manage problems to their successful resolutions.
What we offer
  • Stable employment based on a contract of employment;
  • Hybrid model combining remote and office work;
  • Training program that will introduce you to your new role;
  • Buddy program - support of an experienced Team Member through first months of your employment;
  • A great place to build a professional career;
  • Internal trainings selected for soft and technical skills improvement;
  • Access to the newest online learnings (Udemy for Business, Linkedin Learning, getAbstract, Culture Navigator);
  • Attractive benefits package (including private medical care, life insurance, Multisport card, MyBenefit platform, travel insurance);
  • International working environment;
  • Being a member of the team that values good atmosphere.
Selection process
🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.