Ogólne informacje

Stanowisko
IT Business Analyst
Wymiar czasu pracy
Pełny wymiar czasu pracy
Miasto
Belgrad
Kraj
Serbia
Dział
Business Services Center (PL)
Zespół
Information Technology
Obszar zainteresowania
Business Development, Data & Analytics, IT - Development, IT - Services
Tryb pracy
Hybrydowy

Opis i wymagania

Who we are looking for
  • An experienced BA, or equivalent experience in a role centred around process transformation or improving user experience;
  • experience of collaborating and managing relationships with business stakeholders, at all levels, with the ability to challenge where required;
  • experience in managing and/or mentoring and developing other team members;
  • ability to quickly understand high level business processes and problems and present solutions and options;
  • being a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner;
  • ability to define scope and distil lots of information into high level understandable concepts and business language;
  • experience of process mapping, requirements elicitation techniques & Business Case writing;
  • ability to navigate through and manage change in a fast-paced environment;
  • ability to work in a complex partnership model, with an ability to decide which style of analysis and project delivery is appropriate.

Nice to have:
  • Lean six sigma certification;
  • designing user experiences and design thinking;
  • BPMN.

Your future role
Your role as a Business Analyst is to be the “voice of the business” ensuring that our technology teams deliver solutions that meet business needs. You’ll do this by proactively understanding our business, eliciting requirements and continually looking for ways to improve the user experience. In addition, your role will support the Head of BA to evolve the practice, including being a role model and leader for other members on the team.
Our BA’s are business and user experienced focused, with excellent relationship management skills and a creative problem-solving approach.
Specific responsibilities include;
  • working with Programme and Project Managers to deliver activities in a timely fashion, ensuring optimal quality and a focus on user experience.
  • managing diverse teams within an inclusive team culture where people are recognised for their contribution.
  • collaborating cross-geography and cross-culture to develop relationships with practitioners to ensure diverse contribution to solutions.
  • desire to develop individually in a lead role and support us to drive continuous improvement to ways of working within the team.


What we offer
  • Comprehensive Health Insurance for inpatient and outpatient treatment;
  • international Travel Insurance for travel insurance during business and private trips abroad;
  • employee Assistance Program (EAP) for phone consultations, covering legal, financial, and mental health advice to support you whenever needed;
  • unrestricted access to LinkedIn Learning and Udemy courses as well as diverse training and development prospects;
  • baby Bonus and Compassionate Support Benefit;
  • up to 10 days of study leave per year for exam preparation, exam taking, and obtaining professional licenses;
  • elexible working model (3 days from the office + 2 days working from home);
  • access to the benefits platform that allows you to independently choose the benefits you want (wellness & spa, tourism, sports, culture, entertainment, interior design, furniture, technology, clothing, restaurants, etc.);
  • celebration of important dates, such as Appreciation Day, employee birthdays, and New Year's, with gifts and celebrations ;
  • possibility to get additional extraordinary Bonuses such as Referral Bonus, Sales & Cross - Sales Bonus, Bonuses for obtaining a professional license, awards for the best employees;
  • extensive experience from working across multiple offices, including locations in Belgrade, Sarajevo, Zagreb, Ljubljana, Podgorica, Skopje, Tirana, Pristina, Sofia.
Selection process

If your resume is of interest to us, the recruitment will consist of several stages:


 
1. Short online interview / short phone interview with Recruiter.
2. Interview/s with member/s of the team.

 You will receive feedback regardless of process result.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-KP1




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