Manager – Consulting – Customer Strategy - - 12370

Ogólne informacje

Stanowisko

Manager – Consulting – Customer Strategy

Wymiar czasu pracy

Pełny wymiar czasu pracy

Miasto

Budapeszt

Kraj

Węgry

Dział

Consulting

Zespół

Deloitte Digital

Obszar zainteresowania

Consulting, Customer Experience & User Experience, Customer Service, Project & Programme Management

Tryb pracy

Hybrydowy

Opis i wymagania

Kogo szukamy

Degree in Economics/Business
At least 5 years of work experience in management consulting or corporate/commercial/digital strategy or customer experience role
Experience in managing small or medium-sized projects or project streams
At least 2 years of experience in leading small teams and/or coaching junior colleagues’ development
Excellent Excel and PowerPoint skills
Outstanding problem solving, analytical, communication and presentation skills
Strong drive, focus on continuous personal development and always looking for opportunities to make maximum impact
Proficiency in English and in Hungarian

It is an advantage if you have:

Proficiency in German
International work experience
Experience in the financial sector (banks, insurers, payments)
Project management certifications
Experience with both waterfall and agile methodologies
Experience with customer-centric methodologies (e.g. service design)

Twoja przyszła rola

Independently manage small or medium-sized projects, work streams and teams
Lead a team of consultants to ensure project delivery
Contribute to the development of deliverables to clients, ensure high-quality deliverables by providing quality assurance daily
Contribute to engagement planning and ensure that deliverables meet contract and work plans
Report project progress to senior management level
Manage client communication, act as a primary point of contact with clients
Coach junior colleagues in their development
Help to develop our business through proactively identifying client needs, facilitating discussions and sales processes

To oferujemy

You will be provided with the opportunity to combine your experience and interest with our methodologies and knowledge
You will work across a wide variety of topics and domains while helping our while helping our clients in understanding emerging shifts in the market, developing their customer and commercial strategy and enabling their strategic and commercial transformation
You will work on strategically important and challenging projects and will get your own responsibilities within large customer strategy and transformation engagements
We support you with tailored professional and personal development: transparent performance-based career paths, mentoring from our experts and professional training programs are also provided
You will be part of our regional Customer Strategy team and have the opportunity to collaborate with and learn from our experts in the region

What we offer besides professional and personal development:

Attractive and competitive salary including a wide range of fringe benefits
Attractive and modern working environment with great location in the heart of Budapest
We work hybrid: we combine working at the office and at home (and occasionally also at the client)

O Deloitte

Deloitte is one of the world’s largest professional services organizations offering a wide range of world-class consulting, tax, legal, audit and financial advisory services.

O zespole

Help prominent clients drive their customer-focused strategic growth and innovation strategies with us at Deloitte.

You will be part of our Customer Strategy team that is part of Deloitte Digital. At Customer Strategy, we discover and design customer transformation strategies and innovation portfolios. Our clients are often in Hungary or in Central Europe. You will also be part of our Central Europe Customer Strategy Talent Group and collaborate with our colleagues regionally.