Ogólne informacje

Platform Specialist (Deployment)
Wymiar czasu pracy
Pełny wymiar czasu pracy
Tax & Legal Delivery Center (RO)
Business Tax Delivery Center
Obszar zainteresowania
Customer Service, Engineering
Tryb pracy

Opis i wymagania

Who we are looking for
Who are you?

We believe you have 2-3 years of working experience working within a support function. You believe that technology is an enabler with never ending possibilities and you are used to communicate about this also with people who do not share your conviction.
Your role within our team will be as a Platform Specialist with focus on the continuous development of the product. Our team support local business teams with their deployment of Intela, Tax & Legal’s new global digital platform that is used by our people and our clients to collaborate. We work closely together to serve Deloitte member firms within our cluster, North South Europe (NSE).
We are looking for you, who work in a structured manner and has an attention to detail. At the same time, you understand the importance of being flexible with the primary focus on delivering in a timely manner despite short deadlines. Experience from project-based work in an international environment is considered as a merit. You love learning new things and you are happy to share your knowledge with others.

Your future role
What will you do?

You will be part of the NSE Intela Center of Excellence with a very important mission: to ensure an optimized implementation and adoption of Intela within the Deloitte North South Europe region. Intela is Tax & Legal’s new global digital platform and one of the outcomes of Project Delphi, a global transformation programme reinventing how Tax & Legal will operate now and in the future. Intela includes possibilities to change how we communicate with our clients, and how we perform our tax analysis. This while allowing us to create and track various workflows in a standardized and transparent manner. We are only in the beginning of this never-ending transformation journey, and we would love to have you onboard to add to our success.
Your primary focus will be to become an expert on Intela. That includes understanding how Intela works, how it should be (or should not be) used and how it is configured. As new releases of Intela come out, you will support with the user acceptance testing of the platform for NSE. You will be expected to assist with leading and monitoring implementation projects that are run with local business teams and to help manage these client relationships. Naturally, you will be able to support local teams if they have questions about Intela functionality.
There will be some business travelling expected. However, to a very limited extent.
Your performance will be measured in relation to what extent Intela is implemented successfully across NSE (e.g. number of active internal and external users and clients onboarded).


• Build a deep knowledge about Intela
• Assist with leading implementation projects that are run with local business teams
• Run demos of Intela functionality
• Manage core configuration and set up of Intela for local teams
• Identifying and tracking risk and issues for local business teams
• Conduct user acceptance testing of new releases of Intela
• Collaborate closely with local business teams and manage client relationships
• Support with setting up new clients in Intela

Qualifications and skills required

• Bachelor’s degree within a relevant field.
• You have minimum 2-3-year experience from working within a support function or equivalent.
• Strong communication skills.
• Fluent business English, both written and spoken.
• Highly skilled within the Microsoft Office suite, including Outlook and Excel.
• Experience from working in AzDo and PowerBI is a merit
• Technologically curious.
• A structured and organised approach to work, complemented with an eye for detail.
• Well organized, able to manage multiple projects and handling competing demands in a timely manner.
• Have good interpersonal skills.

What we offer
You will have the opportunity to work in an international sphere. Your duties will be varied and develop you professionally. You will be at the frontline as we assist our internal clients. Deloitte offers you a social and internationally characterized workplace. We are experiencing a growth in our team and putting significant resources into further developing our business and our employees. A career at Deloitte means constant development and owning your growth. You will get access to a global network of experienced colleagues who will contribute to increasing your knowledge and expanding your experience. Through practical experience, a career coach, training, and continuous feedback, you will receive the support for professional development.

Selection process
*We thank all applicants in advance for submitting their resumes but please note that only those candidates selected for an interview will be contacted.
About Deloitte
Voted the Most Desired Employer in Romania, in the Financial Services Industry, three years in a row, in Catalyst survey, Deloitte Romania provides services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services, through 2,000 professionals. Worlwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among “World’s Best Workplaces™” by Great Place to Work® and Fortune and among “World’s Most Attractive Employers”, by Universum, according to 2020 surveys. We believe that innovation comes from contrasting disciplines, backgrounds and cultural perspectives and that the innovative solutions our people deliver have to always make an impact that matters for our clients, for our local communities and for the planet. We celebrate individual strengths and we prioritize our people’s well-being. Deloitte Romania. A career built around you. About Deloitte in Romania In Romania, the services are provided or supported by Deloitte Audit SRL, Deloitte Tax SRL, Deloitte Consultanta SRL, Deloitte Accounting SRL, Deloitte Fiscal Representative SRL, Deloitte Tehnologie SRL, Deloitte Support Services SRL and Deloitte Shared Services SRL. With more than 2,000 professionals, Deloitte in Romania is providing services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes and technology services and other related services. To learn more about how Deloitte makes an impact that matters, please connect with us on Facebook or LinkedIn., or visit www.deloitte.com/ro/about. About Deloitte Central Europe Deloitte Central Europe is a regional organization of entities organized under the umbrella of Deloitte Central Europe Holdings Limited, the member firm in Central Europe of Deloitte Touche Tohmatsu Limited. Services are provided by the subsidiaries and affiliates of, and firms associated with Deloitte Central Europe Holdings Limited, which are separate and independent legal entities. The subsidiaries and affiliates of, and firms associated with Deloitte Central Europe Holdings Limited are among the region's leading professional services firms, providing services through nearly 7,000 people in 44 offices in 18 countries. About Deloitte Central Europe Limited For regional projects and projects requiring regional resources, the services are provided by Deloitte Central Europe Limited, which is an affiliate of Deloitte Central Europe Holdings Limited. Deloitte Central Europe Limited is one of the leading professional services organizations in the country providing services in tax, consulting, risk management, financial advisory and legal services. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Please see www.deloitte.com/ro/about to learn more about our global network of member firms. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited („DTTL"), its global network of member firms or their related entities (collectively, the "Deloitte organization") is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No representations, warranties or undertakings (express or implied) are given as to the accuracy or completeness of the information in this communication, and none of DTTL, its member firms, related entities, employees or agents shall be liable or responsible for any loss or damage whatsoever arising directly or indirectly in connection with any person relying on this communication. DTTL and each of its member firms, and their related entities, are legally separate and independent entities. © [2022]. For more information, contact Deloitte Romania.