Senior Customer Experience Designer - - 6232

Ogólne informacje

Stanowisko

Senior Customer Experience Designer

Wymiar czasu pracy

Pełny wymiar czasu pracy

Miasto

Budapeszt

Kraj

Węgry

Dział

Consulting

Zespół

Deloitte Digital

Obszar zainteresowania

Design / Graphics / Content Creation, Digital

Tryb pracy

Hybrydowy

Opis i wymagania

Kogo szukamy

The primary role of the Customer Experience Designer is to be responsible for end-to-end, international CX design projects for our clients, focusing on creation & improvement of exceptional digital customer experiences by using design methodologies.

A senior Customer Experience designer with 4+ years of experience in customer experience design/service design/business design
An innovative, quick-thinking, and eager to learn mindset who is having a knack for making the complex clear
Highly developed CX design skills: methods, processes that you’ve built up over time
Led complex multi-channel CX design projects end-to-end with multidisciplinary teams
Strong communication skills, proficiency in English (written and oral)
Coming from a digital background or having a good understanding of the digital space

Twoja przyszła rola

Represent the voice of the users, help clients to have a deeper understanding of their customers’ needs and design ideal customer experiences on mostly digital channels
Plan, prioritize, and deliver CX design activities in interdisciplinary, international projects
Participate in international Deloitte CX research projects
Understand and incorporate complex user requirements into a concept for business
Support the creation of proposals that focus on delivering impact with design and take part in client presentations
Collaborate with local team and regional Deloitte Digital design community
Monitor wider industry trends, contribute to the on-going enhancement of the Deloitte Digital CX methodologies

To oferujemy

Working from office or home office – based on your preferences – and flexible working hours
Permanent employment
Medical and health insurance
Friendly coworkers & great team spirit
Multiple geographies and clients
Work for well-known brands, on high-stake, digital first transformation projects
Everyday opportunities to influence how and where we do our business
All support to your personal development path (inlc. both professional-, and language courses)
Unique opportunity for career building and promotion
Attractive and competitive salary including wide range of fringe benefits

O Deloitte

You are part Business. Part Creative. Part Technology. One hundred percent digital.

At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organization, and ecosystems to make an impact that matters to our clients and to society. We’re a new type of creative digital consultancy that uses user-centered design, strategy, and tech to identify where businesses need to be, then get them there.

Want to help us shape the future? We’re looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what’s next, then work with our mixed-discipline team to make it happen.