Senior Salesforce Specialist - - 12078

Ogólne informacje

Stanowisko

Senior Salesforce Specialist

Wymiar czasu pracy

Pełny wymiar czasu pracy

Miasto

Belgrad

Kraj

Serbia

Dział

Business Services Center (PL)

Zespół

Information Technology

Obszar zainteresowania

Engineering

Tryb pracy

Hybrydowy

Opis i wymagania

Kogo szukamy

Thorough knowledge of Salesforce and potentially Kantata data models, with in-depth knowledge of Salesforce platform technical capabilities
Minimum of 4 years of experience in a related technical capacity
Demonstrate experience working with relational databases and understanding data interdependence
Experience with common system integration methods and technologies such as Web services, SOAP, JSON, REST, APIs, XML, SSO, SQL, and SOQL would be an additional asset
Excellent problem-solving and troubleshooting skills
Strong attention to detail and accuracy
Effective communication and collaboration abilities
Ability to work independently and as part of a team
Master’s or Bachelor's degree in Computer Science, Information Systems, or a related field
Proven ability to meet deadlines and manage multiple tasks simultaneously

Twoja przyszła rola

Providing end-user support as 1st/2nd line (for internal Deloitte employees) through ServiceNow,
Monitoring and acting on support activities related to the Kanata application
Develop and deploy declarative changes based on business requirements while ensuring minimal disruption and proper documentation
Effectively manage work items related to change management and collaborate with stakeholders when necessary
Perform critical updates and regular health checks to ensure system stability
Conduct regular checkups to identify and resolve interface run errors
Manage Kantata jobs through the application launcher and investigate and resolve job errors
Perform metadata extension to configure the system
Actively contribute as a participant in sprint workshops, providing valuable insights
Update technical interfaces and documentation as required

To oferujemy

Comprehensive Health Insurance for inpatient and outpatient treatment,
International Travel Insurance for travel insurance during business and private trips abroad,
Employee Assistance Program (EAP) for phone consultations, covering legal, financial, and mental health advice to support you whenever needed,
Unrestricted access to LinkedIn Learning and Udemy courses as well as diverse training and development prospects,
Baby Bonus and Compassionate Support Benefit,
Up to 10 days of study leave per year for exam preparation, exam taking, and obtaining professional licenses,
Flexible working model (3 days from the office + 2 days working from home),
Access to the benefits platform that allows you to independently choose the benefits you want (wellness & spa, tourism, sports, culture, entertainment, interior design, furniture, technology, clothing, restaurants, etc.),
Celebration of important dates, such as Appreciation Day, employee birthdays, and New Year's, with gifts and celebrations
Possibility to get additional extraordinary Bonuses such as Referral Bonus, Sales & Cross – Sales Bonus, Bonuses for obtaining a professional license, awards for the best employees,
Extensive experience from working across multiple offices, including locations in Belgrade, Sarajevo, Zagreb, Ljubljana, Montenegro, Skopje, Tirana, Pristina, Sofia.

Ścieżka rekrutacji

🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.

O Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.

What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-DNP