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Operations Specialist (Risk & Quality) | European Regional Delivery Center (ERDC)
Typ pracovného úväzku
Plný úväzok
European Regional Delivery Center (RO)
Enabling Services
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Who we are looking for

·       University degree in any discipline 

·       Excellence PMO/Project Management skills

·       Fluent in English; very strong verbal and written communication

·       Ability to work independently as well as within a team

·       Excellent Microsoft Office (Excel, PowerPoint and Outlook) proficiency 

·       Highest standards of accuracy and precision, highly organized 

Your future role


NSE QRM (Quality and Risk Management) and Delivery Excellence plays an important function within Deloitte’s Consulting practice. The core processes that outline key QRM services include:

·       Deal Review Boards (DRBs)

·       Solution Review Board (SRBs)

·       Quality Assurance Reviews (QA Reviews)

·       Client Engagement & Acceptance (CEA)

·       Deloitte Methods & Tools (M&T)

·       Contract Management (CM)

This role works to ensure that these processes are in place for qualifying Deloitte Consulting cross-border client engagements. This includes scheduling key forums (e.g. DRB, SRB), attending and capturing minutes. Liaising with key stakeholders is required, as well as maintaining the processes.

This role provides an excellent opportunity to play an important role at the heart of Deloitte North-South Europe. The core processes are fundamental to supporting Deloitte’s consulting practice. You will gain exposure to senior leadership across multiple European countries, and gain knowledge and experience of Deloitte’s most significant client opportunities and engagements across the region, while also contributing to core quality and risk offerings.

No specific prior QRM knowledge is required; however excellent PMO/project management skills and very strong verbal and written communications skills are essential.

·       Supports the NSE QRM Operations Manager in running the core processes/six ‘moments that matter’

·       Responsible for scheduling DRBs, SRBs, etc. and related follow-up meetings

·       Attends relevant DRBs, SRBs etc. and captures official meeting minutes

·       Maintains a good overview of the NSE Consulting portfolio of Opportunities and Engagements. Proactively contacts local Deloitte NSE geographies to offer cross-border DRBs, SRBs etc. for qualifying opportunities and QA Reviews for qualifying engagements.

·       Checks that all qualifying Deloitte Opportunities and Engagements follow the core processes, and pro-actively follows up where required. For example, checking that a Method and Tools coach is appointed, where required.

·       Attends relevant portfolio reporting forums for NSE, including with the Global Performance & Delivery Excellence team (Global P&DE)

·       Maintains the processes and roles and responsibilities for the six ‘moments that matter’, updating them as required.

What we offer
  • Free drinks in the office
  • Work for well-known brands
  • Constant growth and development
  • Home office
  • High-profile projects
  • Friendly coworkers
  • Language courses
  • Networking
  • International travel insurance
  • Multiple geographies and clients
  • Travel Insurance
  • Personal development trainings
  • Wellbeing initiatives
  • Incentive and bonus system
  • Team spirit
  • Leaders supporting career development 
  • Social and relax room in office
  • Challenging tasks
  • Sick Days (2 days)
  • Voluntary activities
  • Working across multiple geographies and clients
  • Access to new technologies
  • Flexible working hours
  • Local and international career opportunities
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team

Our Consulting practice has a strong reputation and track record in helping clients solve complex business problems, differentiated by our ability to execute on the advice we provide. Thanks to a strong regional presence and our multi-disciplinary competencies, we are ideally placed to meet the requirements of a whole range of companies. 

Our services are delivered by exceptional consulting professionals who are encouraged to share knowledge and insights. We have strong values that recognize diversity, collaboration and the growth of the individual.