General Information

Position
IT Application Specialist
Work arrangement
Plný pracovní úvazek
City
Budapešť
Country
Maďarsko
Department
Business Services Center (PL)
Team
Information Technology (IT)
Area of interest
IT - Development, IT - Services
Way of work
Hybridní model

Description & Requirements

Who we are looking for
  • 1–2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction.
  • Experience with SAP ERP, preferably SAP HCM, is considered an advantage.
  • Bachelor’s degree or equivalent practical experience.
  • Proven experience working with functional, technical, and testing documentation.
  • Strong analytical and problem-solving skills, with the ability to investigate issues across integrated systems.
  • Excellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset.
  • Strong verbal and written communication skills in English.
  • Commitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.
Nice to have:
  • Experience working in a shared services or global IT support environment.
  • Exposure to HR systems integration, interfaces, or data reconciliation processes.
  • Familiarity with ITSM / ticketing tools (e.g., ServiceNow or similar).
  • Basic understanding of SAP HCM modules (e.g., Personnel Administration, Organizational Management, Payroll integrations).
  • Experience supporting or participating in IT projects, system upgrades, or process improvements.
  • Interest in developing deeper expertise in HR IT applications and enterprise systems.
Your future role
  • Provide day-to-day application support for SAP HCM within the Deloitte HR systems landscape, working according to priorities defined by the ticketing solution.
  • Analyze, troubleshoot, and resolve incidents and service requests in collaboration with internal customers, senior consultants, and other subject matter experts.
  • Communicate effectively with internal stakeholders to clarify requirements, provide status updates, and ensure timely resolution of issues.
  • Create, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.
  • Execute operational and technical procedures, including daily, weekly, monthly, and annual system checks to ensure system stability and compliance.
  • Monitor and support cross-system interfaces, ensuring data accuracy, consistency, and overall HR data quality.
  • Support reporting and data analysis activities, contributing to reliable insights and operational transparency.
  • Proactively identify improvement opportunities in support processes and contribute to operational excellence initiatives.         
What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model - partially from home and the office;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms)
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.
Selection process
Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview with Recruiter.
2. Interview/s with member/s of the team.

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