Deloitte CE

• 2–4 years of experience in Customer Service, Accounts Receivable disputes/deductions, Order-to-Cash, billing, collections, or related finance operations/analysis.
• Solid understanding of dispute processes and how credits, write-offs, recoveries, and timing impact financial statements and period close.
• Advanced analytical and root cause analysis skills, with the ability to resolve complex discrepancies using structured problem-solving and data-driven validation.
• Strong proficiency with ERP systems and dispute tools/portals (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills.
• Ability to manage priorities independently, exercise sound judgment, and navigate approvals for exceptions and escalations.
• Advanced written and verbal communication skills, with the ability to influence cross-functional partners and negotiate professionally with customers.
• Proficiency in English (B2) and Spanish (B2) required to effectively support a global customer base.

We are seeking an experienced Accounts Receivable Specialist to independently resolve moderately complex customer deductions and disputes while serving as a functional subject matter expert (SME) for dispute processes, policies, and tools. This role focuses on maximizing recovery, reducing recurrence through root cause analysis, and partnering cross-functionally to address upstream drivers that impact billing accuracy, collections outcomes, and financial reporting. The ideal candidate can handle escalations, mentor junior team members, and translate dispute insights into actionable improvements.

• Stable job in multinational company based on employment contract;
• Working in flexible hybrid model -3 office days and 2 remote days per week;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings)
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.