General Information

Position
Creatio Business Analyst | Ukraine
Work arrangement
Full-time
City
Kyiv
Country
Ukraine
Department
Consulting
Team
Customer
Area of interest
Consulting, Customer Service
Way of work
Remote

Description & Requirements

Who we are looking for
  • Do you have expertise in Creatio (formerly bpm' online) and a strong background in CRM solutions? 
  • Are you interested in providing expert guidance, implementation and customization of Creatio for clients? 
  • Do you want to work closely with clients to understand their business needs, design tailored solutions, and ensure the successful delivery of projects? 
  • Do you want to experience unique projects for global brands and the world's leading companies? 
Join our international Creatio consulting team of professionals and make your skills and career shine 🚀 

🎯 What we expect from you: 

💡 Experience: 
  • Minimum 2 years of experience working with Creatio (bpm’ online) CRM solutions. 
  • Proven track record of successfully implementing and managing Creatio projects for clients. 
  • Experience in business process analysis, solution design, and CRM customization. 
💻Technical Skills: 
  • Proficiency in Creatio platform configuration, customization, and development. 
  • Experience with Creatio integration tools and techniques (e.g., REST, SOAP, API integration). 
  • Knowledge of database management, data migration, and ETL processes. 
💭 Soft Skills: 
  • Strong communication and presentation skills, with the ability to translate technical concepts into business language. 
  • Excellent problem-solving skills and a proactive approach to client challenges. 
  • Ability to work independently and in a team environment, managing multiple priorities effectively. 
🎓 Education: 
  • Bachelor’s degree in computer science, Information Technology, Business, or a related field is preferred. 
  • Creatio certification(s) would be an advantage.
Your future role
  • Client Engagement: collaborate with clients to understand their business processes and requirements. Provide recommendations and best practices for optimizing their use of Creatio CRM solutions. 
  • Solution Design: design and architect customized Creatio solutions to meet client-specific needs, including workflow automation, data integration, and user interface customization. 
  • Implementation: lead the implementation of Creatio CRM solutions, including configuration, customization, and integration with other systems. Ensure projects are delivered on time and within scope. 
  • Training and Support: provide training and ongoing support for clients to ensure they maximize the value of their Creatio CRM investment. Conduct user training sessions and develop documentation. 
  • Project Management: manage projects from initiation to completion, including resource allocation, timeline management, and risk redaction. Collaborate with cross-functional teams to deliver high-quality solutions. 
  • Innovation: stay up to date with the latest trends and developments in Creatio and CRM technologies. Continuously seek opportunities to improve client solutions and processes.
What we offer
  • Unique international projects across various industries within an experienced international team – real impact of your work 
  • Opportunity to work on state of the art solutions for our clients, using the latest technologies and trends 
  • Long-term professional development and career growth within Deloitte – professional trainings and certification; access to educational platforms (Linkedin Learning, Udemy) 
  • Collaborative Environment: a supportive and inclusive work culture that encourages innovation and teamwork. 
  • Flexible work arrangements to support your work-life balance. 
  • 20 working days of annual paid leave 
  • Motivation programs for employees 
  • Life, health and travel insurance 
  • Annual salary review 
  • English language courses 
  • Program for providing psychological support to employees 

👉 Are you interested in more details? Send us your CV and we´ll contact you with additional information as soon as possible.

Selection process
If you are ready to take your career to the next level and make an impact with your expertise in Creatio, we would love to hear from you! Apply now by sending your resume.Only shortlisted candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection. 
About Deloitte
Deloitte Digital is a unique combination of competences in the field of building strategies for business, generating creative innovations and the orchestration of cutting-edge technologies. We deliver the most demanding projects in the field of digital transformation, design, implementation of digital services and products. We work globally - providing you the opportunities to work on international projects.
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