General Information

Position
HR Operations Specialist - Maternity cover
Work arrangement
Full-time
City
Belgrade
Country
Serbia
Department
Enabling Services
Team
Human Resources
Area of interest
Human Resources
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Proven work experience as an HR Administrator/Assistant/Coordinator or relevant role (3-4 years)
  • Bachelor's degree in Organizational Sciences, Philosophy (psychology, andragogy), Law, or Business Administration
  • Hands-on experience with HR software (HRIS)
  • Advanced computer literacy (MS Office applications – Word and Excel)
  • Adequate knowledge of current labor rules and regulations
  • Excellent organizational skills, with an ability to prioritize important tasks
  • Strong phone, email, and in-person communication skills, both in Serbian and English
  • Ability to diagnose a problem, conduct analysis, and develop solutions for employee problems
  • Ability to understand the Deloitte business and follow sector and market trends and regulatory changes
  • Team-player attitude and, last but not least, a good sense of humor :)
Your future role

In your role as an HR Operations Specialist in the Human Resources department, you will act as the first point of contact for HR-related queries from employees and external partners. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner. A good understanding and knowledge of employment law and ensuring the HR department conforms to these is key.

Main tasks include, but are not limited to:

  • Being the first point of contact for employees on any HR related queries
  • Respond to day-to-day business queries related to policies and procedures
  • Preparing HR documents and maintaining employee records
  • Maintaining job systematization, rulebook, and job description database
  • Prepare job analysis, job evaluations, and job classifications
  • Participate in salary and labor market surveys to determine prevailing pay rates and benefits
  • Collects and compiles HR metrics and data from a variety of sources, including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors' practices, and other sources
  • Employee registration and deregistration on the CROSO mandatory insurance portal and the supplementary health insurance provider
  • Organizing mandatory health and safety trainings for new hires in cooperation with external vendors
  • Assisting with payroll by providing the finance department with relevant employee information, i.e., holiday and sick days taken
What we offer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits, such as:

  • Comprehensive Health Insurance for inpatient and outpatient treatment
  • International Travel Insurance for travel insurance during business and private trips abroad,
  • Employee Assistance Program (EAP) for phone consultations, covering legal, financial, and mental health advice to support you whenever needed,
  • Unrestricted access to LinkedIn Learning and Udemy courses as well as diverse training and development prospects,
  • Baby Bonus and Compassionate Support Benefit,
  • Up to 10 days of study leave per year for exam preparation, exam taking, and obtaining professional licenses,
  • Flexible working model (3 days from the office + 2 days working from home),
  • Access to the benefits platform that allows you to independently choose the benefits you want (wellness & spa, tourism, sports, culture, entertainment, interior design, furniture, technology, clothing, restaurants, etc.),
  • Celebration of important dates, such as Appreciation Day, employee birthdays, and New Year's, with gifts and celebrations
  • Possibility to get additional extraordinary Bonuses such as Referral Bonus, Sales & Cross–Sales Bonus, Bonuses for obtaining a professional license, and awards for the best employees
Selection process
We kindly ask you to upload your CV in English.

Only shortlisted candidates will be contacted for the interview process.
About Deloitte

Deloitte provides audit, consulting, tax, legal and financial advisory services to public and private clients spanning multiple industries. In 150 countries Deloitte brings world-class capabilities and deep local expertise to help clients succeed wherever they operate.

More than 410,000 Deloitte's professionals are dedicated to strengthening corporate responsibility, diversity, building public trust, and making a positive impact in their communities.

Deloitte in Central Europe spans 18 countries and operates as one cohesive entity with almost 8,000 people. Our integration allows us to coordinate regionally and deliver locally, adding value to our services and allowing them to be performed in the most efficient manner. We have experience in providing cross-business and cross-industry services to different types of clients including major local and international companies.

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