General Information

Position
ServiceNow Senior Technical Lead | Deloitte Technology Delivery Center
Work arrangement
Full-time
City
Bucharest, Cluj-Napoca, Iasi
Country
Romania
Department
Deloitte Technology Delivery Center (RO)
Team
Enterprise, Technology & Performance
Area of interest
Consulting, IT - Development, IT - Services
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Bachelor's Degree in Software Engineering, Information Systems, or equivalent; 
  • 5+ years of experience in ServiceNow development;
  • ServiceNow implementation experience in large complex environments is required; 
  • Experience in designing and maintaining ServiceNow applications and components;
  • Understanding ServiceNow architecture and best practices;
  • Strong expertise in ServiceNow Integration Hub and experience with REST, SOAP, and JSON;  
  • Proficiency in JavaScript and ServiceNow scripting;
  • Experience with software collaboration tools such as Jira, Rally, etc.; 
  • ServiceNow recommended certification(s) CSA, CAD, CIS; 
  • Proven problem-solving and analytical abilities;
  • Excellent communication and collaboration skills;
  • Capability to coordinate large teams;
  • Previous experience in ServiceNow Architect/Solution Design roles;
  • Sales experience is a plus. 
Your future role
  • Lead ServiceNow mixed teams across geographies to ensure project success; 
  • Interact with clients on a regular basis through face-to-face meetings, video/teleconferences and email to understand client's processes and business problems; 
  • Working with Global and European clients to identify industry lead practices and implement them in engagements;
  • Work with clients to define epics and with specialist leads to break them down in user stories.  

Developing across the ServiceNow stack (e.g. Mobile, Portal, Workspace)  

  • Develop integrations leveraging point-to-point interfaces, WebServices (REST/SOAP), file-based transfers;
  • Implement and maintain different ServiceNow modules and third-party integrations; 
  • Provide insight and expertise into the ServiceNow configurations and custom application development; 
  • Responsible for unit testing and end-to-end testing of the technical development and fix related defects until final deployment across sub-production and production environments; 
  • Create the technical documentation, technical design documentation, build/configuration documentation and release notes;
  • Lead Proof of Concepts to develop new assets and capabilities. 
What we offer
  •  Fast-paced working environment within geographically distributed teams; 
  •  Greenfield projects! Opportunity to design innovative, modern solutions;  
  •  Exposure to wide variety of cutting-edge technologies and frameworks;  
  •  Possibility to get involved in innovation initiatives with other Member Firms;  
  •  Trainings! We encourage you to attend as many as possible and conduct some to help your colleagues grow while developing your skills.  

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