General Information

Position
Software Delivery Manager | Cloud&Engineering
Work arrangement
Full-time
City
Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow, Szczecin, Warsaw, Wroclaw
Country
Poland
Department
Consulting
Team
Core Business Operations
Area of interest
Cloud, IT - Development
Way of work
Hybrid

Description & Requirements

Who we are looking for

For a large transformation program in the financial sector focusing on Customer Experience, we are looking for an experienced Software Application Delivery Manager. You will be involved in solution architectural discussions, third-party and internal system integrations, and requirements management using Jira and Confluence.


Your Skill Set:

• Experience: At least 3 years in cloud application environment, with 2+ years in a Scrum Master or similar leadership role.

• Stakeholder Management: Exceptional ability to manage stakeholders and facilitate project progress with a proactive, can-do attitude.

• Communication: Excellent communication skills capable of working effectively in an international team, Polish and English on at least C1 level

• Analytical Skills: Strong analytical mindset and problem-solving approach.

• Cloud/Engineering Knowledge: Proven experience with AWS services (e.g., AWS Connect, Lambda, CloudWatch), 

• Scrum Mastery: Hands-on experience in Agile/Scrum environments.

• Jira and Confluence: Proficiency in scope management in Jira and requirements management in Confluence.

• Software Development and Integration Expertise: Experience in integrating AWS Connect with third-party and internal systems.


Nice to Have:

• Certifications: AWS certifications, Scrum/Agile certifications (e.g. PSM)

• Languages: Understanding of programming languages like JavaScript or Python.

• Additional Tools: Familiarity with other cloud tools and methodologies.


Your future role


  • Leadership & Management: Manage and guide a cross-functional team, ensuring that Scrum ceremonies are effectively executed.
  • Architectural Discussions: Lead architectural discussions on migrating existing contact centers to AWS Connect.
  • Scope Management: Oversee project scope management using Jira.
  • Requirements Management: Ensure all requirements are documented and managed using Confluence.
  • Integrations: Facilitate smooth integration of AWS Connect with both third-party and internal systems.
  • Compliance: Ensure architectural solutions comply with functional and non-functional requirements.
  • Reporting: Provide regular updates and promptly raise impediments related to architectural and Scrum activities.


What we offer
Selection process

Recruitment Journey: 
  • Stage 1 – Send your CV in word or pdf format in English. 
  • Stage 2 - Join an HR interview (online, 30 minutes)
  • Stage 3 - Attend a technical/proffesional interview (online, 60 minutes)
  • Stage 4 - Attend a interview with a Hiring Manager (online, 30-40 minutes)
About Deloitte
https://www.deloitte.com/pl/pl/careers/deloitte-life/culture-book-en.html

In Deloitte we support leading global organizations in optimizing and transforming their organizations. This also relates to their finance function. Our consultants offer insights, capabilities, and solutions that change the way these organizations operate and make people-related decisions.
We are currently building in Poland a dedicated team which will focus on advisory in the area of Finance & Performance. The Team will advise our Clients in complex issues relating to i.a. Reporting, Budgeting, Controlling processes. We are looking for high-energy, committed and ambitious people to join our advisory practice. Next to advising on most sophisticated and challenging issues relating to the above mentioned areas, our Consulting professionals will also advise on potential solutions leading to optimisation of the above mentioned processes. This will also include applying the newest technologies.
 Are you ready to join our team and help our clients imagine, deliver, and run their future?


About the team

The Cloud and Engineering team at Deloitte is a dynamic group of technology professionals dedicated to designing, building, and optimizing innovative cloud solutions for clients across industries. This team blends cutting-edge engineering practices with deep industry expertise to deliver scalable, secure, and high-performing systems that drive digital transformation.

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