Workday AMS Junior Consultant - - 13990

General Information

Position

Workday AMS Junior Consultant

Work arrangement

Full-time

City

Sofia, Varna

Country

Bulgaria

Department

Consulting

Team

Human Capital

Area of interest

Consulting, Customer Service, Human Resources, IT - Services

Way of work

Hybrid

Description & Requirements

Who we are looking for

🟢 Our global Deloitte Workday practice is the implementation partner of choice for Workday’s largest clients. We support leading global organizations in optimizing and transforming their HR functions enabled by Workday functionalities. Our consultants offer insights, capabilities, and solutions that change the way these organizations operate and make people-related decisions.

🟢 We are currently building a dedicated team in Bulgaria and are looking for high-energy, committed and ambitious people to join our global Workday practice.

🎯 Who we are looking for?

Experience with Workday or other HR Technology as Super User
Big plus is experience in HR shared services, HR outsourcing and understanding of HR processes: from Hire to Retire, Recruiting, Time and Absence, Total Rewards
Attention to detail and able to keep track of lots of data effectively
Experience in a customer service role is a big plus
Efficiently research customer issues and questions with a follow through to resolution
Forward-thinking individual who will analyze and improve current processes
Excellent verbal and written communication skills
Excellent teammate who will work across the organization and company to continue improving the way we serve our customers
Solid computer skills (Excel, Word, PowerPoint, software applications)
Fluent English
Residency in Bulgaria

Your future role

Work closely with colleagues to ensure our customers’ inquiries are efficiently followed up on
Handle an incoming case queue and help resolve customer issues in a timely manner
Clearly and succinctly detail communications to customers
Liaison between the customer and our internal teams to ensure the customers’ needs are being met
Prioritize and raise customer issues as the need arises
Support client's team towards decisions and recommend best practices related to Workday functionality

What we offer

Opportunity to constantly learn, and gain new skills, knowledge and experience in the world’s leading companies
Private Health Insurance
Food vouchers
2 Well-being days (Days off)
Buddy program – support of an experienced Team Member through the first months of your employment
A great place to build a professional career
Internal training selected for soft and technical skills improvement
Bonus Scheme
International working environment

About Deloitte

Deloitte brings together variety of talents, experience, industries and services we deliver in over 150 countries in the world. Joining our team can be a great career-jumpstart or become an excellent development opportunity. The choice in taking the first step is yours – apply, meet us and see for yourself. Deloitte is your best choice!

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