Deloitte CE

Job Summary:

The Receptionist will be the first point of contact for all Deloitte visitors and callers, creating a welcoming environment and providing exceptional customer service. This role includes managing front-desk operations, handling inquiries, and supporting administrative functions to ensure the smooth operation of the office.

Required Skills and Abilities :

• Excellent verbal and written communication skills to interact professionally with clients, visitors, and employees;
• Previous experience as a receptionist, front desk representative, or similar role preferred;
• Ability to multitask, prioritize tasks, and manage time effectively;
• Friendly and courteous with a strong focus on customer satisfaction;
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phone systems, printers, and copiers);
• Willingness to assist colleagues and work collaboratively within a team;

• Greet and welcome Deloitte visitors with professionalism and warmth;
• Direct visitors to appropriate staff members and manage guest sign-in protocols;
• Ensure the front desk and reception area are organized, presentable, and stocked with necessary supplies (e.g., brochures, business cards);
• Answer and route incoming calls, handle basic inquiries, and take detailed messages;
• Manage the company’s main email inbox, ensuring messages are appropriately routed and addressed in a timely manner;
• Maintain visitor logs and issue visitor badges;
• Schedule appointments for clients and employees, managing the office calendar as required;
• Support office management in scheduling meetings, preparing conference rooms, and arranging refreshments;
• Assist other departments with basic administrative tasks when required;
• Receive, sort, and distribute daily mail and deliveries;
• Coordinate outgoing shipments and manage courier service pickups.
• Monitor and authorize access to ensure office security;

We give you the means and the know-how, you bring the inspiration and the enthusiasm. Join Deloitte Romania and explore where and how far you can go, through the countless learning and professional development opportunities that our company offers and the continuous support of our friendly team!

In Romania, the services are provided by Deloitte Audit SRL, Deloitte Tax SRL, Deloitte Consultanta SRL, Deloitte Accounting SRL, Deloitte Fiscal Representative SRL, Deloitte Tehnologie SRL, Deloitte Support Services SRL, Deloitte Shared Services SRL as well as Reff & Asociații SPRL, the correspondent law firm of Deloitte in Romania, (jointly referred to as “Deloitte Romania) which are affiliates of Deloitte Central Europe Holdings Limited. Deloitte Romania is one of the leading professional services organizations in the country providing services in professional areas of audit, tax, legal, management consulting, financial advisory, risk management services, outsourcing solutions and technology consulting and other related services through over 3,400 national and specialized expatriate professionals. To learn more about how Deloitte makes an impact that matters, please visit www.deloitte.ro and connect with us on Facebook, LinkedIn, YouTube and Instagram.