General Information

Position
ServiceNow Architect / Tech Lead for ServiceNow Team | Bulgaria
Work arrangement
Teljes munkaidős pozíció
City
Sofia
Country
Bulgária
Department
Consulting
Team
Enterprise, Technology & Performance
Area of interest
Consulting, IT - Services
Way of work
Hibrid (irodai és otthoni munkavégzés)

Description & Requirements

Who we are looking for

We are currently looking for ServiceNow Architects with experience in implementation of IT Service Management or Service Integration processes on market leaders’ ITSM tool sets. If you think you are ready to take your career to the next level - this is the time to join Deloitte ServiceNow team!


Requirements:

  • Holistic view and broad knowledge within ServiceNow Platform
  • Proven knowledge of ServiceNow Integrations with 3rd party tools using (REST, SOAP, email, MID server, etc.)
  • Proven experience with CSM, HR, ITSM, SecOps, IRM and/or ITOM
  • Experience with ServiceNow database design, data modeling, CSDM
  • Any verified Certified Implementation Specialist certificate
  • Proven Certified Application Developer level knowledge
  • Certified Technical/ Master Architect desired
  • Proven experience in leading projects and teams through challenging and complex environments
  • Skills to advocate concepts, recommend solutions and solve problems
  • Excellent communication skills (you should be able to talk technical both to technical and non-technical audiences)
  • Analytical mind so you can design solutions that solve business problems
  • Very good English skills (min. C1) - you don’t have to be Shakespeare, but we speak English on daily basis
  • EU residency is a must

What you may:

  • It’s good if you have additional Implementation Specialist certificates and Certified Application Developer
  • Certified Technical/ Master Architect desired


Your future role

As ServiceNow Architect at Deloitte you will:

  • Work at leading consulting company and ServiceNow Global Elite Partner
  • Be a part of rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers
  • Have a chance to participate in interesting projects for high profile clients, global and regional sector leaders transforming their IT organizations with help of ServiceNow platform
  • Act as a mentor for other colleagues - provide guidance, follow best practices, be a role model for both architects and developer

What we offer

  • Flexible work arrangements, including remote and hybrid options
  • Competitive compensation package with benefits, including healthcare and wellness programs
  • ServiceNow trainings and certifications
  • Access to ServiceNow Partner resources
  • Friendly and supportive coworkers & team spirit
  • Multiple geographies and clients
  • Work for well-known brands
  • Development and career path to fit your needs

Selection process

  • 1 step - 15 min HR phone interview in English
  • 2 step - 1h online interview via Teams in English
  • 3 step - 1h online interview via Teams in English
  • 4 step - Final decision 

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