General Information

Position
Marketing Technology Trainee | Braze
Work arrangement
Pełny wymiar czasu pracy
City
Tirana
Country
Albania
Department
Consulting
Team
Customer
Area of interest
Digital
Way of work
Hybrydowy

Description & Requirements

Who we are looking for

Kickstart Your Career in Digital Marketing & CRM 

Are you interested in digital marketing, technology, and data? Join our team as a Digital Marketing / CRM Intern and gain hands-on experience working on real campaigns for global brands. 

During this 3-month internship, you'll learn how personalized customer experiences are designed and delivered through Braze, a leading customer engagement platform, while developing valuable skills in marketing automation, customer journeys, and data-driven marketing.

Who We're Looking For 

Preferred Qualifications 
  • Currently pursuing or recently completed a degree in Marketing, Economics, Business Informatics, IT, Data Analytics, or a related field 
  • Basic understanding of digital marketing concepts and customer lifecycle marketing 
  • Foundational knowledge of SQL and database queries 
  • Basic familiarity with HTML and CSS 
  • Strong analytical and problem-solving skills 
  • Excellent attention to detail 
  • Good communication and teamwork abilities 
  • Fluency in English 
Nice to Have 
  • Exposure to CRM or marketing automation platforms such as Braze, Salesforce, or HubSpot 
  • Basic understanding of Liquid, JavaScript, or similar technologies 
  • Interest in personalization, customer experience, and data-driven marketing 

Your future role
What You'll Do 

As part of our team, you will support the creation and execution of customer engagement campaigns across multiple channels, including email, push notifications, and in-app messaging. 

Your responsibilities will include: 
  • Assisting in the development and execution of marketing campaigns using Braze 
  • Building and maintaining customer journeys with personalized communication paths 
  • Creating and customizing HTML email templates aligned with campaign objectives 
  • Developing audience segments using SQL and customer behavior data 
  • Implementing dynamic content and personalization using Liquid templating 
  • Collaborating with strategy, analytics, and technology teams 
  • Supporting campaign testing, quality assurance, and troubleshooting activities 
  • Monitoring campaign performance and contributing to optimization initiatives 

What You'll Learn 
  • Throughout the internship, you'll gain practical experience in: 
  • Marketing automation and CRM platforms (Braze) 
  • Customer segmentation and targeting using SQL 
  • Customer journey and lifecycle campaign design 
  • Dynamic content creation using Liquid 
  • HTML email development and responsive design principles 
  • Marketing analytics and campaign optimization 
  • Working with international clients in a consulting environment 
What we offer
  • Paid 3-month internship 
  • Opportunity to work on real campaigns for global clients 
  • Structured learning experience with mentorship from experienced professionals 
  • Exposure to industry-leading tools and methodologies 
  • Collaborative and international working environment 
  • Opportunity for extension or future full-time employment based on performance 
Selection process
We kindly ask you to upload your CV in English.
First step is an online assessment followed by an HR introductory call. 
Final step is a technical interview with team members.
About Deloitte
Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The services Deloitte offers audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services. Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among "World’s Best Workplaces™" by Great Place to Work® and Fortune and among a "World’s Most Attractive Employers", by Universum, according to 2020 surveys.  
Deloitte Albania. A career built around you.  
In Albania, the services are provided or supported by Deloitte Albania sh.p.k, Audit sh.p.k and Deloitte legal sh.p.k. With more than 400 professionals, Deloitte in Albania is providing services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes and technology services and other related services. 
About the team
Modern marketing is where technology, creativity, and data come together. This internship offers an excellent entry point into the world of digital marketing consulting, helping you develop valuable skills that are increasingly in demand across industries. 

If you're curious, eager to learn, and excited about building personalized digital experiences, we'd love to hear from you. 

#LI-SK1

   
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