General Information

Position
ServiceNow Junior Developer
Work arrangement
Pełny wymiar czasu pracy
City
Tirana
Country
Albania
Department
Business Delivery Solutions
Team
Enterprise, Technology & Performance
Area of interest
Consulting, IT - Development, IT - Services
Way of work
Hybrydowy

Description & Requirements

Who we are looking for

Qualifications and Skills:

✅ Proven experience in a technical support or service delivery role
💻 Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others)
🛡️ Proven experience and understanding of ITSM and GRC
🔄 Thorough understanding of ITIL and Agile methodologies
🗣️ Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly to non-technical users
🌍 Fluent English at a minimum B2 level – both written and spoken
Customer-oriented mindset with a focus on delivering high-quality service and resolving issues efficiently
⚡ Focus on streamlining operations to improve speed or efficiency or provide a better experience for the user or customer

Your future role
As a ServiceNow Developer in Deloitte you will:
  • 🏢 Work at a leading consulting company and ServiceNow Global Elite Partner
  • 🚀 Be a part of a rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers
  • 🌍 Have a chance to participate in interesting projects for high-profile clients, global and regional sector leaders, transforming their IT organizations with the help of the ServiceNow platform
  • 🛠️ Assist the lead or work independently in design, development, and implementation of IT Service Management and Service Integration solutions on the ServiceNow platform
  • Work to implement business and process requirements captured in the form of user stories
  • 📚 Be able to expand your knowledge using on-demand and virtual classroom trainings
  • Be a part of a knowledge-sharing culture – there are people to learn from and people that need mentoring

What we offer
At Deloitte, we hire potential. 
We know that great people make a great organization. We value our people and offer employees a broad range of opportunities.
  • Flexible and hybrid work model.
  • Competitive salary and benefits package.
  • Unlimited access to worldwide esteemed digital learning platforms as per individual needs and curiosity, in addition to classroom training.
  • Personal development and constant growth.
  • Career pathway and opportunity to constantly grow.
  • Dynamic and international work environment and team spirit.
  • Complete Private Health/Travel Insurance.
  • Employee assistance program, available to you and your immediate family members 24 hours a day, 7 days a week, 365 days a year, covering legal, financial and mental health advisory services.
  • Extensive experience gained from working across multiple Deloitte Offices. 
Selection process
  • Online Test Assessment
  • 15 min HR Teams interview in English
  • 60 min Technical online interview via Teams in English
  • Final Decision

About Deloitte
About Deloitte
Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The services Deloitte offers audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services. Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among "World’s Best Workplaces™" by Great Place to Work® and Fortune and among a "World’s Most Attractive Employers", by Universum, according to 2020 surveys.
Deloitte Albania. A career built around you.
In Albania, the services are provided or supported by Deloitte Albania sh.p.k, Audit sh.p.k and Deloitte legal sh.p.k. With more than 400 professionals, Deloitte in Albania is providing services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes and technology services and other related services.

About the team
Technology Business Delivery Solutions in Albania stands as a strategic pillar within Deloitte’s expansive service delivery network across Central Europe. Strategically situated in Albania, we harness the nation’s unique strengths-outstanding talent accessibility, favorable geographic positioning, and exceptional language skills-to deliver superior service. Our center is devoted to providing cutting-edge IT services to Deloitte Member Firm clients throughout Central Europe. With diverse expertise spanning multiple capabilities, we engage in a multitude of projects, ensuring optimal client satisfaction.
   
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