Opis i wymagania
Who we are looking for

For a large transformation program in the financial sector focusing on Customer Experience, we are looking for an experienced Software Application Delivery Manager. You will be involved in solution architectural discussions, third-party and internal system integrations, and requirements management using Jira and Confluence.
Your Skill Set:
• Experience: At least 3 years in cloud application environment, with 2+ years in a Scrum Master or similar leadership role.
• Stakeholder Management: Exceptional ability to manage stakeholders and facilitate project progress with a proactive, can-do attitude.
• Communication: Excellent communication skills capable of working effectively in an international team, Polish and English on at least C1 level
• Analytical Skills: Strong analytical mindset and problem-solving approach.
• Cloud/Engineering Knowledge: Proven experience with AWS services (e.g., AWS Connect, Lambda, CloudWatch),
• Scrum Mastery: Hands-on experience in Agile/Scrum environments.
• Jira and Confluence: Proficiency in scope management in Jira and requirements management in Confluence.
• Software Development and Integration Expertise: Experience in integrating AWS Connect with third-party and internal systems.
Nice to Have:
• Certifications: AWS certifications, Scrum/Agile certifications (e.g. PSM)
• Languages: Understanding of programming languages like JavaScript or Python.
• Additional Tools: Familiarity with other cloud tools and methodologies.
Your future role
- Leadership & Management: Manage and guide a cross-functional team, ensuring that Scrum ceremonies are effectively executed.
- Architectural Discussions: Lead architectural discussions on migrating existing contact centers to AWS Connect.
- Scope Management: Oversee project scope management using Jira.
- Requirements Management: Ensure all requirements are documented and managed using Confluence.
- Integrations: Facilitate smooth integration of AWS Connect with both third-party and internal systems.
- Compliance: Ensure architectural solutions comply with functional and non-functional requirements.
- Reporting: Provide regular updates and promptly raise impediments related to architectural and Scrum activities.
What we offer

Selection process
Recruitment Journey:
- Stage 1 – Send your CV in word or pdf format in English.
- Stage 2 - Join an HR interview (online, 30 minutes)
- Stage 3 - Attend a technical/proffesional interview (online, 60 minutes)
- Stage 4 - Attend a interview with a Hiring Manager (online, 30-40 minutes)
About Deloitte
About the team
#LI-MB3