Quality Assurance (QA) Specialist – Transaction Monitoring - - 18908

General Information

Position

Quality Assurance (QA) Specialist – Transaction Monitoring

Work arrangement

Plný úväzok

City

Katowice, Krakov, Varšava, Wroclaw

Country

Poľsko

Department

Risk Advisory

Team

Financial Crime

Area of interest

Finance, Financial Services Industry

Way of work

Čiastočná práca z domu

Description & Requirements

Who we are looking for

We are looking for a Quality Assurance (QA) Specialist in Transaction Monitoring who will be responsible for QA reviews of TM alert investigations, consistency of decisions and adherence to AML/CFT procedures. The role also includes identifying improvement opportunities (process, tools, scenarios) and cooperating with operations and IT teams. The position is based in Warsaw and requires 100% office presence.

Requirements

· At least 3 years of experience in Transaction Monitoring (TM) alert investigation or related AML processes.

· Previous exposure to QA activities or a senior/mentoring role (case reviews, coaching, guideline creation) is an advantage.

· Strong understanding of investigation documentation standards, escalation practices and common TM scenarios.

· Analytical mindset with ability to work with data and produce actionable QA insights (trend analysis).

· High attention to detail and ability to deliver clear, constructive feedback.

· English proficiency sufficient for business communication and working with documentation.

Nice to have

· ACAMS certification (e.g., CAMS) or ICA certifications (e.g., ICA AML/KYC).

· German or French language skills.

· Experience in IT initiatives related to TM tools (system changes, testing, requirements).

· Experience supporting audit/inspection requests and remediation of recommendations.

Your future role

· Plan and perform QA reviews of TM alert investigations – sampling, assessment of completeness, quality and adherence to procedures.

· Check consistency of decisions (close/escalate), quality of rationale, appropriateness of data sources and compliance with internal standards.

· Identify root causes of quality gaps and recommend corrective actions (coaching, guideline updates, process changes).

· Prepare QA reporting (KPIs/KRIs), trend analysis and insights for AML/Compliance and operational leadership.

· Maintain and enhance QA standards: checklists, investigation guidelines, documentation templates and escalation rules.

· Work with IT/product teams on TM tool and workflow enhancements (e.g., change testing, impact validation, improvement initiatives).

· Support audit/inspection readiness: evidence preparation, validation of materials and follow-up on recommendations.

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team

The Financial Crime team services relate to anti-money laundering and know your client processes. We act both: retroactively - detecting and determining the actual course of events using analytical methods and proactively – providing advisory services aimed at delivering solutions to prevent financial crime in the future. In a business dispute area we work with organizations and their teams across a range of jurisdictions, offering them independent expertise or the insight on how they need to strengthen their case.

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