General Information

Position
Billing & Order Entry Analyst with Dutch
Work arrangement
Plný pracovní úvazek
City
Bratislava
Country
Slovensko
Department
Business Delivery Solutions
Team
BPS Financial Roles Outsourcing
Area of interest
Customer Service, Finance
Way of work
Hybridní model

Description & Requirements

Who we are looking for
Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global corporate clients.  Be part of a dynamic team in Bratislava.

  • Fluency in English and Dutch.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite.
  • Effective time management, in order to meet deadlines.
  • A positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and to carry out assignments to completion.
  • A team player who enjoys working in a team environment
  • Minimum experience in an administrative role, preferably within Finance or Legal.
Preferred:
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
  • High proficiency with MS Excel.
Your future role
As Billing & Order Entry Analyst you will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.

Your future role

  • Managing and processing orders.
  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
  • Processing data for new orders and order modifications.
  • Create billing invoices and credit notes.
  • Completing commercial correspondence and supporting project managers with order related matters.
  • Communication verbally and in writing in English and French.
  • Be the first point of contact for contractual questions from our customers.
  • Checking contracts and approvals in our CRM tool.
  • Support and manage dispute resolution.
  • Maintaining the master data of our customers
  • Communicating proactively with clients.

What we offer
  • Stable job in a multinational company based on an employment contract.
  • Flexible hybrid work model – partially from home and the office.
  • Great opportunity for professional development, including: Individual training plans, soft skills and technical training, access to training platforms, Coaching program
  • Worldwide travel insurance (also for private travel).
  • MultiSport Card with an attractive employer contribution.
  • Employee Assistance Program – free consultations with experts on law, psychology, and finance.
  • Individual bonus evaluation scheme and much more.
  • Salary: EUR 1,750 gross/month.
  • Join our team and lead our order and billing operations to new heights. If you are an analyst with a passion for operational excellence, apply now!

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