General Information

Position
Billing & Order Entry Analyst with Dutch
Work arrangement
Pełny wymiar czasu pracy
City
Bratysława
Country
Słowacja
Department
Business Delivery Solutions - Tax & Legal
Team
BPS Financial Roles Outsourcing
Area of interest
Customer Service, Finance
Way of work
Hybrydowy

Description & Requirements

Who we are looking for
Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global corporate clients.  Be part of a dynamic team in Bratislava.

  • Fluency in English and Dutch.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite.
  • Effective time management, in order to meet deadlines.
  • A positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and to carry out assignments to completion.
  • A team player who enjoys working in a team environment
  • Minimum experience in an administrative role, preferably within Finance or Legal.
Preferred:
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
  • High proficiency with MS Excel.
Your future role
As Billing & Order Entry Analyst you will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.

Your future role

  • Managing and processing orders.
  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
  • Processing data for new orders and order modifications.
  • Create billing invoices and credit notes.
  • Completing commercial correspondence and supporting project managers with order related matters.
  • Communication verbally and in writing in English and French.
  • Be the first point of contact for contractual questions from our customers.
  • Checking contracts and approvals in our CRM tool.
  • Support and manage dispute resolution.
  • Maintaining the master data of our customers
  • Communicating proactively with clients.

What we offer
  • Stable job in a multinational company based on an employment contract.
  • Flexible hybrid work model – partially from home and the office.
  • Great opportunity for professional development, including: Individual training plans, soft skills and technical training, access to training platforms, Coaching program
  • Worldwide travel insurance (also for private travel).
  • MultiSport Card with an attractive employer contribution.
  • Employee Assistance Program – free consultations with experts on law, psychology, and finance.
  • Individual bonus evaluation scheme and much more.
  • Salary: EUR 1,750 gross/month.
  • Join our team and lead our order and billing operations to new heights. If you are an analyst with a passion for operational excellence, apply now!

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