General Information

Position
Junior IT Application Administrator
Work arrangement
Full-time
City
Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow, Szczecin, Warsaw, Wroclaw
Country
Poland
Department
Business Services Center (PL)
Team
Information Technology (IT)
Area of interest
IT - Development, IT - Services
Way of work
Hybrid

Description & Requirements

Who we are looking for
  • Up to 2 years of experience (or strong internship / trainee experience) in IT operations, application support, or database‑related areas.
  • Basic knowledge of Microsoft SQL Server, including understanding of databases, schemas; usersbasic querying and troubleshooting.
  • Familiarity with Windows Server environments.
  • Fundamental understanding of virtualization concepts (VMware or Hyper‑V).
  • Interest in enterprise applications and their lifecycle (installation, upgrades, maintenance).
  • Willingness to learn database administration and application operations.

Additional Advantages:
  • Basic exposure to cloud platforms (Azure preferred; AWS or GCP as an advantage).
  • Awareness of monitoring tools or system logs.
  • Familiarity with ITIL concepts (Incident, Problem, Change).

Personal & Professional Skills:
  • Good written and verbal communication skills in English.
  • Strong willingness to learn and develop technical skills.
  • Analytical mindset and basic problem‑solving ability.
  • Team‑oriented attitude with openness to feedback.
  • University degree (Bachelor’s or Master’s) in IT or a related field (or near completion).

Your future role
Database Administration
o Install, configure, administer, and maintain SQL Server databases across environments – based on documentation
o SQL Server basic administration tasks
o Database monitoring
o Basic performance checks
o Learn and apply standard operating procedures for database maintenance.
o Participate in documentation and knowledge‑base updates.

Business Applications Operations (2nd Level Support)
o Support installation and upgrade activities of enterprise applications under supervision
o Perform day‑to‑day application support tasks
o Investigate and resolve less complex incidents escalated from 1st‑level support
o Assist in analyzing application logs, system logs, and monitoring alerts
o Escalate complex issues to senior team members with proper analysis and documentation
o System administration (Windows) in regards of supported application including user management, system monitoring and troubleshooting

Operations, Monitoring & Incident Management
o Monitor applications and databases using existing monitoring tools
o React to alerts and support incident resolution according to procedures
o Participate in incident bridges for major issues as a supporting role
o Learn structured root cause analysis techniques

Change, Optimization & Continuous Improvement
o Support implementation of approved IT system changes
o Participate in application upgrades and migrations as part of the team
o Follow change management and deployment standards
o Suggest improvements to documentation and operational processes

Collaboration & Documentation
o Create and update technical documentation, runbooks, and guides
o Cooperate closely with:
- Senior Business Applications Operations team members
- Infrastructure Operations teams
- Incident Management teams
o Communicate clearly and professionally with internal stakeholders.

How this role is seen internally
o Entry point to enterprise application and database operations
o A learning‑oriented role with strong mentorship
o Foundation for progression into:
- IT Application Administrator
- Database Administrator
- Senior Business Applications Operations specialist
o Trusted to follow procedures, escalate appropriately, and grow into ownership
What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model - partially from home and the office;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
  • Attractive benefits:
Selection process
Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview / short phone interview with Recruiter.
2. Interview/s with member/s of the team.

You will receive feedback regardless of process result.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-KP1





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