General Information

Position
Junior IT Application Administrator
Work arrangement
Teljes munkaidős pozíció
City
Gdańsk, Katowice, Krakkó, Łódź, Poznań, Rzeszów, Szczecin, Varsó, Wrocław
Country
Lengyelország
Department
Business Services Center (PL)
Team
Information Technology (IT)
Area of interest
IT - Development, IT - Services
Way of work
Hibrid (irodai és otthoni munkavégzés)

Description & Requirements

Who we are looking for
  • Up to 2 years of experience (or strong internship / trainee experience) in IT operations, application support, or database‑related areas.
  • Basic knowledge of Microsoft SQL Server, including understanding of databases, schemas; usersbasic querying and troubleshooting.
  • Familiarity with Windows Server environments.
  • Fundamental understanding of virtualization concepts (VMware or Hyper‑V).
  • Interest in enterprise applications and their lifecycle (installation, upgrades, maintenance).
  • Willingness to learn database administration and application operations.

Additional Advantages:
  • Basic exposure to cloud platforms (Azure preferred; AWS or GCP as an advantage).
  • Awareness of monitoring tools or system logs.
  • Familiarity with ITIL concepts (Incident, Problem, Change).

Personal & Professional Skills:
  • Good written and verbal communication skills in English.
  • Strong willingness to learn and develop technical skills.
  • Analytical mindset and basic problem‑solving ability.
  • Team‑oriented attitude with openness to feedback.
  • University degree (Bachelor’s or Master’s) in IT or a related field (or near completion).

Your future role
Database Administration
o Install, configure, administer, and maintain SQL Server databases across environments – based on documentation
o SQL Server basic administration tasks
o Database monitoring
o Basic performance checks
o Learn and apply standard operating procedures for database maintenance.
o Participate in documentation and knowledge‑base updates.

Business Applications Operations (2nd Level Support)
o Support installation and upgrade activities of enterprise applications under supervision
o Perform day‑to‑day application support tasks
o Investigate and resolve less complex incidents escalated from 1st‑level support
o Assist in analyzing application logs, system logs, and monitoring alerts
o Escalate complex issues to senior team members with proper analysis and documentation
o System administration (Windows) in regards of supported application including user management, system monitoring and troubleshooting

Operations, Monitoring & Incident Management
o Monitor applications and databases using existing monitoring tools
o React to alerts and support incident resolution according to procedures
o Participate in incident bridges for major issues as a supporting role
o Learn structured root cause analysis techniques

Change, Optimization & Continuous Improvement
o Support implementation of approved IT system changes
o Participate in application upgrades and migrations as part of the team
o Follow change management and deployment standards
o Suggest improvements to documentation and operational processes

Collaboration & Documentation
o Create and update technical documentation, runbooks, and guides
o Cooperate closely with:
- Senior Business Applications Operations team members
- Infrastructure Operations teams
- Incident Management teams
o Communicate clearly and professionally with internal stakeholders.

How this role is seen internally
o Entry point to enterprise application and database operations
o A learning‑oriented role with strong mentorship
o Foundation for progression into:
- IT Application Administrator
- Database Administrator
- Senior Business Applications Operations specialist
o Trusted to follow procedures, escalate appropriately, and grow into ownership
What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model - partially from home and the office;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
  • Attractive benefits:
Selection process
Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview / short phone interview with Recruiter.
2. Interview/s with member/s of the team.

You will receive feedback regardless of process result.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-KP1





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