Cloud Delivery Manager | Cloud&Engineering - - 16363

Általános információ

Pozíció

Cloud Delivery Manager | Cloud&Engineering

Munka típusa

Teljes munkaidős pozíció

Város

Gdańsk, Katowice, Krakkó, Łódź, Poznań, Rzeszów, Szczecin, Varsó, Wrocław

Ország

Lengyelország

Üzletág

Consulting

Csapat

Core Business Operations

Érdeklődési terület

Cloud, IT - Development

Munkavégzés

Hibrid (irodai és otthoni munkavégzés)

Pozícióleírás és elvárások

Who we are looking for

For a large transformation program in the financial sector focusing on Customer Experience, we are looking for an experienced Cloud Delivery Manager to manage and lead the team while overseeing the migration of an existing contact center to AWS Connect. You will be involved in architectural discussions, third-party and internal system integrations, and requirements management using Jira and Confluence.

Your Skill Set:

• Experience: At least 3 years in cloud enviorment, with 2+ years in a Scrum Master or similar leadership role.

• Stakeholder Management: Exceptional ability to manage stakeholders and facilitate project progress with a proactive, can-do attitude.

• Communication: Excellent communication skills capable of working effectively in an international team.

• Analytical Skills: Strong analytical mindset and problem-solving approach.

• Cloud/Engineering Knowledge: Proven experience with AWS services (e.g., AWS Connect, Lambda, CloudWatch),

• Scrum Mastery: Hands-on experience in Agile/Scrum environments.

• Jira and Confluence: Proficiency in scope management in Jira and requirements management in Confluence.

• Integration Expertise: Experience in integrating AWS Connect with third-party and internal systems.

Nice to Have:

• Certifications: AWS or DevOps certifications, Scrum/Agile certifications (e.g. PSM)

• Languages: Understanding of scripting languages like Python or Node.js.

• Additional Tools: Familiarity with other cloud or DevOps tools and methodologies.

Your future role

Leadership & Management: Manage and guide a cross-functional team, ensuring that Scrum ceremonies are effectively executed.
Architectural Discussions: Lead architectural discussions on migrating existing contact centers to AWS Connect.
Scope Management: Oversee project scope management using Jira.
Requirements Management: Ensure all requirements are documented and managed using Confluence.
Integrations: Facilitate smooth integration of AWS Connect with both third-party and internal systems.
Compliance: Ensure architectural solutions comply with functional and non-functional requirements.
Reporting: Provide regular updates and promptly raise impediments related to architectural and Scrum activities.

What we offer

Selection process

Recruitment Journey:

Stage 1 – Send your CV in word or pdf format in English.
Stage 2 - Join an HR interview (online, 30 minutes)
Stage 3 - Attend a technical/proffesional interview (online, 60 minutes)
Stage 4 - Attend a interview with a Hiring Manager (online, 30-40 minutes)

About Deloitte

Deloitte offers a diversity of people, experiences, industries, and services delivered across 150 countries worldwide. It’s about intellectual challenges, strong career foundation, continuous development opportunities, and gaining valuable life experiences. Take the first step and join us.

About the team

The Cloud and Engineering team at Deloitte is a dynamic group of technology professionals dedicated to designing, building, and optimizing innovative cloud solutions for clients across industries. This team blends cutting-edge engineering practices with deep industry expertise to deliver scalable, secure, and high-performing systems that drive digital transformation.

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