Általános információ

Pozíció
Loyalty Consultant/Product Owner | Deloitte Digital | Slovakia
Munka típusa
Teljes munkaidős pozíció
Város
Pozsony
Ország
Szlovákia
Üzletág
Consulting
Csapat
Deloitte Digital
Érdeklődési terület
Consulting
Munkavégzés
Hibrid (irodai és otthoni munkavégzés)

Pozícióleírás és elvárások

Who we are looking for

Are you an expert in loyalty solutions with a passion for strategic development? We're hiring a Loyalty Product Owner & Consultant to lead the implementation of Salesforce Loyalty Management. 🚀 

In this role, you will: 

  • Oversee the technical team to deliver top-notch Salesforce Loyalty Management solutions.  
  • Collaborate with clients to craft and enhance their loyalty program vision and strategy, aligning with their business objectives.  

🌟 Join us to drive impactful loyalty strategies and ensure successful project executions!  

 

What we expect from you:  

Experience:  

🏆 3+ years of experience in loyalty program management, consulting, or a related field.  

📈 Proven track record of implementing Salesforce Loyalty Management or similar loyalty platforms.  

Extensive experience leading cross-functional teams, including technical implementation, strategy, and business alignment.  

🚗 Experience working with loyalty programs for automotive clients or other complex industries.  

 

Technical skills:  

🔧 Strong understanding of loyalty program design, customer lifecycle management, and data-driven personalization strategies.  

🔄 Proficient in Agile methodologies, with hands-on experience in product ownership and backlog management.  

💻 Deep expertise in Salesforce Loyalty Management, including technical architecture, configuration, and customization is a plus.  

 

Attitude:  

🗣️ Exceptional communication skills, with the ability to influence stakeholders and translate complex technical concepts into actionable business strategies.  

Strong analytical and problem-solving skills, with a focus on delivering scalable and impactful solutions.  


Your future role

🎯 Product Ownership: 

  • Translate business needs into detailed product requirements and a clear roadmap for Salesforce Loyalty Management projects, prioritizing features based on client objectives, market trends, and technical feasibility.  
  • Bridge the client's business and technical teams, ensuring seamless communication and collaboration throughout the project.  

🔧 Technical Leadership:  

  • Lead & Guide: Lead the Salesforce Loyalty Management implementation team, providing end-to-end technical guidance on loyalty architecture, including integrations with CRM systems, CDPs, and third-party applications to ensure high-quality delivery.  
  • Collaborate & Troubleshoot: Work with engineering, design, and delivery teams to ensure technical feasibility and scalability of loyalty program solutions, while identifying and resolving technical challenges promptly.  

💡 Strategic Consulting:  

  • Collaborate with clients to define their loyalty program vision and strategy, aligning it with business goals and market needs, while providing insights into industry best practices and emerging trends, such as gamification and personalization, and tailoring frameworks to specific industries, notably the automotive sector.  

🎓 Subject Matter Expertise:  

  • Serve as a subject matter expert on loyalty program design and technical architecture, offering expertise in Salesforce Loyalty Management and program optimization.  
  • Develop and deliver workshops, training sessions, and presentations for clients and internal stakeholders.  

? Client Relationship Management:  

  • Build strong relationships with key client stakeholders, provide expert guidance and ongoing support for program success, and identify opportunities for additional engagements and business growth.  


What we offer
  • Competitive salary and bonuses. 
  • Benefits package.
  • Flexible working hours. 
  • Work in a prestigious international company with opportunities for professional growth. 
  • Your own coach and buddy to support your development.
  • Opportunities for personal and professional development, training and certifications. 
  • A friendly and supportive team environment. 
  • Various informal gatherings with colleagues throughout the year.
Selection process

👉 Are you interested in more details? Send us your CV and we’ll contact you with additional information as soon as possible.  

 

🔍 Selection process: If you are ready to take your career to the next level and make an impact with your expertise in Loyalty Management, we would love to hear from you! Apply now by sending your resume. Only shortlisted candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.  

About Deloitte
🌐 About Deloitte: Deloitte is a variety of people, experience, industries and services we deliver in 150 countries around the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you need to do is take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process, and sign a contract with us. Deloitte is simply your best choice.  
About the team
About the team: Deloitte Digital is a unique combination of competencies in the field of building strategies for business, generating creative innovations, and orchestrating cutting-edge technologies. We deliver the most demanding projects in the field of digital transformation, design, and implementation of digital services and products. We work globally – providing you with opportunities to work on both Polish and international projects. We look forward to your application! 

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