General Information

Position
Learning & Development Team Coordinator
Work arrangement
Plný úväzok
City
Tirana
Country
Albánsko
Department
Enabling Services
Team
Human Resources
Area of interest
Administration, Human Resources
Way of work
Čiastočná práca z domu

Description & Requirements

Who we are looking for
The Team Coordinator leads a delivery center team focused on providing consistent, high-quality operational and administrative support for training programs.

This is a hands-on coordination and team leadership role, requiring a strong focus on process execution, planning, and attention to detail. The role is strictly operational with no content design or facilitation responsibilities.

We are looking for someone who is comfortable working in a structured, process-driven environment, who can ensure accuracy and efficiency at scale.

The ideal candidate brings 3 years of experience managing teams in environments such as delivery centers, shared services, BPO/back-office operations, or event coordination, where planning, workload management, and execution are critical to success.

The role is strictly operational with no content design or facilitation responsibilities.

  • Experience in a team leadership or coordination role within a delivery center, shared services, or operations environment.
  • Proven experience in operational coordination, scheduling, or administrative support.
  • Strong organizational, planning, and people management skills.
  • Ability to manage multiple tasks and deadlines.
  • Clear and effective communication skills.
  • Detail-oriented and process-driven mindset.
  • Proficiency in MS Office (LMS experience is a plus).
  • Strong English; additional languages are a plus.
Your future role
Team Leadership & Coordination:
  • Coordinate team tasks, set priorities, and monitor workload.
  • Coach, support, and onboard team members.
Training Logistics & Operational Support:
  • Oversee scheduling, system setup, logistics, communications, and attendance tracking.
  • Assign operational contacts during program delivery.
Professional Qualifications Oversight: 
  • Manage qualification processes, ensure compliance, and support stakeholders.
Invoice Processing & Financial Coordination: 
  • Supervise invoice processing, cost allocation, and documentation for training expenses.
Stakeholder Collaboration & Continuous Improvement:
  • Translate training plans into operational actions.
  • Ensure back-up coverage and clear communication.
  • Drive process improvements and standardization.
What we offer
🌟 Why Deloitte? 
At Deloitte, we believe great people build great organizations. That’s why we offer:
  • Flexible and hybrid working model.
  • Unlimited access to world-class digital learning platforms, plus classroom training.
  • Continuous personal development and career growth.
  • A dynamic, international work environment with strong team spirit.
  • Private Health & Travel Insurance.
Selection process

We kindly ask you to upload your CV in English.

Shortlisted candidates will be contacted and guided through our recruitment process.

🚀 Selection Steps

  • HR Screening;
  • Meet the Manager;
  • Onboarding.
About Deloitte
Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The organization is recognized among “World’s Best Workplaces™” by Great Place to Work® and Fortune and among a “World’s Most Attractive Employers”, by Universum, according to 2020 surveys. 

Deloitte Albania | A career built around you. 

With more than 500 professionals, Deloitte in Albania is providing services in audit, tax, financial advisory, and technology services and other related services.

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