General Information

Position
Continuous Improvement Manager
Work arrangement
Full-time
City
Katowice, Krakow, Rzeszow, Warsaw, Wroclaw
Country
Poland
Department
Business Delivery Solutions
Team
Administrative Support
Area of interest
Project & Programme Management
Way of work
Hybrid

Description & Requirements

Who we are looking for

We’re looking for a hands-on Continuous Improvement (CI) Manager who is passionate about driving sustainable operational excellence across Finance, Tax, and Legal processes. This role requires someone who thrives on diagnosing inefficiencies, optimizing processes at a granular level, and embedding a culture of ongoing improvement across the organization. 


What makes this role different: 

  • CI is core to the operating model, not a side project 
  • Hands-on impact across critical regulated processes 
  • Ownership from opportunity identification to adoption 
  • Opportunity to shape the future of Finance, Tax, and Legal functions through digital enablement 

What you'll do: 

  • Lead CI initiatives using Lean, Six Sigma, and data-driven methodologies 
  • Identify waste, bottlenecks, and improvement opportunities across end-to-end processes 
  • Create and maintain process documentation, task inventories, KPIs, and dashboards 
  • Build CI roadmaps for high-value initiatives 
  • Redesign processes to reduce complexity and increase throughput 
  • Assess automation opportunities across RPA, workflow, low-code, analytics, and GenAI 
  • Partner with tech teams on development, testing, and rollout of automation 
  • Facilitate root-cause analysis, workshops, and Kaizen events 
  • Implement performance measurement systems to track improvements 
  • Train teams and embed CI behaviors 
  • Act as a trusted advisor to senior Finance, Tax, and Legal stakeholders 

Your future role
  • Manager-level experience in continuous improvement, operational excellence, or process optimization 
  • Hands-on experience with process mapping, Lean/Six Sigma, data analysis 
  • Strong exposure to automation tools and digital optimization 
  • Consulting, shared services, or professional services experience preferred 
  • Certification: Green Belt in Lean Six Sigma or Kaizen is required 
  • Someone who enjoys deep-dive problem solving and owning outcomes 
  • A mindset of curiosity, analytical thinking, and relentless improvement 

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